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February 2024 by mili
Went to hollister today and Very bad customer service. The lady at the front desk had a very bad attitude. The guy that was working with her didn’t want to check out customers he was just on his phone. Hollister store managers should hire people with a great personality to make customers feel welcome to the store. This is not good business. They use to have polite people working here I hope this change!!
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December 2023 by tasha roberts
Worst experience I’ve ever seen here. I’ve lived in humble my entire life so definitely been here enough to say the customer service was terrible. It was just a group of 3 girls talking about their ex’s, eating Cheetos, I asked for someone to unlock the dressing room nobody ever did my husband had to slide under the door and unlock it himself. We went to go check out and it was literally disgusting, the girls sat there didn’t great us or anything just more gossip with there friends handling our cloths with Cheeto fingers SHE WAS STILL EATING WHILE BAGGING our clothes and in the middle she got a call and answered it talking on the phone while eating I saw chunks of her hot Cheetos flying out I was disgusted. Just seems like one girl started working there and thought it was easy money and brought her friends along. Definitely hope to see a new cycle of workers in near future!!
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December 2023 by Liz
It said it’s open at 10:00 it’s already 5 minutes past and still not open I’m waiting outside and they see us but they didn’t open the doors. So I went around to another store and came back here and we went in I started looking for at the pants in the back of the store. My daughter accidentally spilled her drink on the floor right when an employee walk by us and gave us an ugly look I told her sorry and she just continued to walk away. I told someone at the front my daughter spilled a drink and they told the same girl that there was a spill and she told him to clean it. She was rude and made someone else clean it up even though she she seen what happened and just decided she didn’t see anything. I apologize to the guy who cleaned up the spill and even offered to help since my child spilled it. They need to do something with that one employee. This happened around 10:50-11:15 today.
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October 2023 by Harlee Campbell
Employee was super rude and unhelpful with an online order pick up.
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August 2023 by RENE R. RAMOS
Great customer service!
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January 2023 by NaTe Tompkins
Nice place but wish they tool down there on sale sign so people would not be confuse:(
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December 2022 by Steven Morrissey
Staff were helpful, great service. I shopped around for plain white Tshirts and found these to be the most comfortable and best fitting. Had to go up a size though as Large at Hollister is quite... tight... I swear it's not me.
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March 2022 by Carolyn Dorrough
Not bad or great. Some days you get service some days ya don't. It's not personal it's just off lol
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February 2022 by Emma Mitchell
We had a weird experience at the Deerbrook Mall location today. Brought a bunch of stuff to the checkout and the first item that the cashier rang up was from the clearance section, the barcode scanned $9.59. The cashier said she didn’t think the price was right and so she spent several minutes looking at many different devices until she found a higher price. She then went to raise the price from what the barcode scanned. I said I wanted the item at the price it rang up (we are talking a $5 difference) but she refused and her response was that the price was just wrong. I said forget the item because I wasn’t paying more than what it was supposed to be. She was never apologetic or attempted any explanation. She just laughed in my face so I left all of my merchandise there and spent my $200 elsewhere. I’ve NEVER heard of a store randomly raising a price on an item and I would have purchased the remaining items had the cashier not been so rude. Do not recommend this location.
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January 2022 by diana reyes
We love the jeans for the family here, especially when they're on sale. This is the place to come when looking for teenager clothes for sure.
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December 2021 by Criselda S Salinas
My son loved the options. Great sales
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December 2021 by Cary Grider
Really good selection and pricing
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September 2021 by Brian Salzman (SpnshInqistion)
They are helpful! Kids were able to find what they wanted!
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August 2021 by Ariel The Little Mermaid
Everyone that was working there today were extremely helpful, sweet, and positive. One person working the front, a young male with short black hair was so positive he brightened my day! Y'all have wonderful employees ?
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July 2021 by Lynn Hartley
everything the people, clothes are AWESOME.