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January 2024 by Cerebral Assassin
Horrible experience, "person"behind the counter is very,rude,obnoxious, and obviously has no people skills whatsoever. I'm sure he ripped me off, on the Xbox and games I sold them.But it's okay,I'm not going to worry about it.I was in the market to buy a few new games for my Ps5,but after dealing with this person behind the counter. Took my business elsewhere .Avoid this Gamestop like the plague.Youve been warned.
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December 2023 by Iku A.
The service is great. The employees are true gamers abs very knowledgeable.
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October 2023 by Alameshia Rusk
Liz for the win every time ?She’s going to take care of you no matter the situation good or bad… very respectful, very understanding…
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October 2023 by Anthony Morales
Just happened to pre order the same thing as the manager. His came in and mine didn’t??? After I called several times to confirm it was there. Employees have priority over customers. No emails or phone calls to inform me my item was in. I had to call and find out for myself
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July 2023 by Kim Perez
This is our favorite location. We have always had great service from their staff.
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May 2023 by Juanita Hernandez
I went to this location to pick up my preorder for tears of the kingdom. Best experience ever. I called first to see if they were doing a midnight release for the game and the guy who picked up the phone was really nice. All of the employees are great.
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May 2023 by Samuel Millican
The people who work here are great. Nice, normal, videogame-loving people. It's the corporation that is terrible.
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May 2023 by Melissa Sanchez
Only giving one star because i have to or it would be zero. My son just called and spoke to an employee by the name of Alex who was so rude for nothing. My son was trying to get info about game trade ins and this ALEX employee was so rude to him and even had the nerve to hang up on him. If you don’t like your job you should just quit instead of being rude to customers!?We will be going to another location for our business.
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May 2023 by Christal B.
Always straight to the point when it comes to trying to sell or trade, the people are always great there.
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April 2023 by O D
Rude and disrespectful staff. Go anywhere else for assistance.
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February 2023 by Taylor Blakely
If a game is unsealed you cannot sell it as new. I’m tired of it and I’m posting it. To people who don’t know better don’t let them do this. You ask for a cellophane sealed copy.
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January 2023 by Hectorious 91
This review isn't about the gamestop company but about the store itself. I frequently shop at this gamestop because it's the closest to my house. It's custom service has been getting worse and worse. From back-dooring scalpers to never getting my pre-orders and telling me to find it at another store. Tonight myself and another customer were told we wouldn't be serviced because the associate was still checking out a customer but it was closing time. I was there 20 mins prior to closing and the customer in front of me was there 30-35mins. We waited patiently didn't say anything, we were ready to check out. Right when he finished with the customers in front of us (they took a long time because of questions and a big purchase) he said sorry guys I can't help you tonight. So we both put our things we picked out away and walked out. Now I've worked at gamestop before and always rang up everyone that was at the store even after close I would just lock the door so no new customers would walk in. Just felt that if he realized that those customers had all those questions and weren't ready then ring us up first or just tell us hey this going to take a while why not come back tomorrow so we don't just stand there and maybe we can make it to another location. Anyway lesson learned going be pulling my pre-orders from that location and driving the extra 10mins to the next one.
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January 2023 by Darren Doucet
Only really ever buy anything from here when they have sales going on. Too often used games can be found cheap on Amazon. Let's not even talk about how much you get for trading in games.
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January 2023 by Cassandra Gianni
Very pleasant, questions answered and had what my 10 year old was looking for.
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December 2022 by Tasha Richard
The rudest service ever!! If you hate your job so much quit.