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December 2024 by simon guajardo
Very helpful and always seem happy to assist with any questions and concerns I have. Have been with this branch since opening personal and business accounts. They always follow up afterwards to ensure customer satisfaction.
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October 2024 by James Bernard III
Usually one teller and ATM….needless to say if there are more customers than available resources to assist customers then available bankers who are just greeting should be able to jump into action to assist. Sense of urgency lacks here
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July 2024 by Matthew Stano
Excellent customer service!
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September 2023 by Elizabeth Stevens
EXCELLENT Customer service provided! I had a money order that I needed to deposit into our business account. I had reached out to our Corporate Banking representative, Lauren Janssen for assistance. When I let her know which branch I would be going to for the deposit, she reached out to them to let them know to expect me. When I arrived I was greeted by Jeff Shine, he was friendly and professional, and even had the deposit slip already completed and waiting for me. Now that's customer service; much appreciated!!
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December 2022 by Heather Jackson
I came here today and was greeted by both the man and woman bank teller. They were super friendly and kind. They were willing to help and answer any questions I had. This is a great location that makes you feel welcome and like family instead of just a customer!
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September 2022 by Phillip Harris Jr.
Very Friendly People and Convenient for ME…????♥️??
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December 2021 by J “Capt Slick” Bou
Small bank in Humble shopping center. Very nicely decorated, looks like money. Hmmm a baank thats looks like money .... What a novel idea!
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December 2020 by Andrew Brown
I was in downtown San Antonio for my very first time. And this building was absolutely strikingly beautiful in the daylight and at night. I didn't actually go inside nor do I have their services at Frost Bank anywhere but the building just enraptured me.
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December 2020 by Drew Brown
I was in downtown San Antonio for my very first time. And this building was absolutely strikingly beautiful in the daylight and at night. I didn't actually go inside nor do I have their services at Frost Bank anywhere but the building just enraptured me.
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December 2020 by Local Help
Couldn’t find location with this address
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December 2020 by Juan Aybar
Love this Bank!
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November 2020 by Jared Lopez
The past two times I’ve been inside this location, the front desk staff seem somewhat unfriendly. Other than that they are very professional. The online banking experience and phone customer service is excellent however.Update: Our business applied for the PPP business loan on April 3rd, the day it was approved. We were literally among the first to apply and had many issues. After a couple of weeks I called to explain my situation to their customer service management. They put me in contact with a great business lender who got us approved and processed quickly just before the funds from the government ran out. They literally helped me in a big way to save my business from going under during uncertain times.
