Called 45 minutes before arrival to pick up material for an order that was already paid for the day before($8k order of flooring ). When I arrived the lady at will call said is going to take another 30 minutes. It took them 3 hrs to get the order ready
November 2023
Joy Walker was amazing to work with assisting from start to finish. She looked at my inspiration photo and made suggestions that are spot on. She encouraged me in areas I was uncertain and in two days they were demo-ing my bathroom bringing this vision to life. I love our new space!!! Thank you Joy!!
September 2023
Obtained in-home quotes from several of their recommended installers and decided on one. Then we went to the store to pick out the flooring (type & color). We were told by store personnel that we needed to set-up an appointment and come back later. So much for an easy process. I guess they really did not want our business.