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April 2024 by Iliana Leon
Mrs. Milady is absolutely the best! I feel super comfortable every time I go, she actually listens and explains everything very good! Overall the staff is awesome. The young lady’s at the front, the Medical Assistants are all very nice and professional! Is true what they say they treat you like family.
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April 2024 by Carla W.
The Google reviews are good but I think the Yelp reviews tell a different story for a reason. I was searching for a new PCP in this area and haven't found one like the one I went to near my old residence. I may have to drive that far. Still I have been to several doctors before and have always received a call in the next business day about my test results- whether from the doctor or their nurse. Especially when it was as simple as what I took a test for. An entire weekend and nearly 2 business days had passed and still no call so towards the end of the second day I decided to give them a call. The option doesn't allow you to speak to the nurse (Ms. Milady) or the doctor - but their assistant. Which is fine. I give the assistant my name and date of birth and she has me on hold for about 10 minutes and then says I need to come back in to discuss my results. Excuse me? I say, you mean I need to make another appointment just to receive my test result. Yes she says, we don't want to give it over the phone. Then I tell her that this is my first time with this office but it's not my first time going to the doctor. I tell her exactly what the test was and my name and date of birth again just to make sure she knows I'm the exact patient she's talking about and what exact simple test we're discussing here. She confirms and says yes but Milady likes to have her patients come back within a week or so for a follow up appointment. I tell her to please relay to Milady that this is extremely disappointing and that I won't be back... I assumed that's who she was talking to when she seemed to be talking to someone while on the phone with me. Milady calls me maybe 20 min later and says everything is negative and no need to come in. But... they had me worried for a second and trying to figure out my entire schedule again to make another appointment. Also, Milady- the nurse practitioner- was nice. But I did have an appointment with the Doctor. I waited in the room for maybe 40 or so min before she came in and said "my husband won't be seeing you today, I will because he got busy and I had some cancellations." This is all fine, I don't even mind waiting for a GOOD Doctor and Great Care... now I'm looking back at that experience too with the wait time to see the doc and me not getting the actual person I had the appointment with with a bit more scrutiny. Perhaps I could have even been asked- Hi! Is there a reason you wanted to see Dr. A, or do you mind waiting a bit longer to see him? He's backed up but I'm the Head Nurse and available to see you now if this works for you? Your call (as it was my appointment that I adjusted my schedule for, for my husband to watch my little one for and spent time researching and going through reviews and more to find a new doc). I understand that they're a family practice and it's the reason I came but this is my body- which I treat very seriously. It's also my time and money and I'm looking for a place for my whole family that I know will give us the utmost treatment and care and respect- especially as we grow older.
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March 2024 by Giselle Terrell
After looking for a Dr that not only listens but cares about his patients, I can honestly say that I found the perfect practice. They have flexible hours and urgent care inside the same facility. Front desk is nice, nurses were sweet and Dr. Oragwu helped my health with every visit. Thank you Family Practice Doctors!-Nora L.
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March 2024 by Colleen Lewis
I feel like family when I see Dr. O and Mylady. Staff are friendly and helpful. I always get excellent care.
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March 2024 by Gina Simpson
My Favorite Family Doctors Office ?Very caring Physician's and staffAlways there to help with my medical concernsBeautiful Clean Office accompanied by warm smiling faces ?Would definitely recommend for your health concerns ❤️
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March 2024 by Champagne Moralez
This was the worst place to go for birth control I went and I stayed for 2 hours for nothing and they gave me a girl in training just for her not to give me the right advice and I left with no birth control
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February 2024 by Thresa F.
Me and my daughter just came from this practice with my grandson who is 1 month old, the doctor we seen is named Doc Oragwu. My grandson has been fussy since coming from hospital time, not pooping regularly, spitting up after every feeding, gassy all day, crying alot, stomach is turning while drinking the regular baby formula during every feeding, constantly hungry because he keeps spitting up the milk. The doc first told us when we took him, that we need to just beep him after every ounce, which we did, but 1 ounce is really not enough in his stomach to really burp him. So we just left from taking him again, I explained to him that we need to switch his milk to sensitive formula for lactose sensitivity, i tried sensitive this morning for the first time since the doc is nieve to the situation, and when getting to the doc I explained to him the sensitive milk is working just fine. So he explains because he has the symptoms that does not mean he is lactose sensitive. He said how about we just continue to breast feed him even though my daughter starts school soon, she can just store the milk in the fridge and keep pumping, that s what the doc said. Wow.. I explained she'strying to whine him off for when she starts back school, so we are just going round and round with the doc, he is not listening at all, just giving his opinion and why the milk does not need to be changed. Like he doesn't care that my baby is suffering right now. He suggested that we go buy some soy milk and see if that works, and if it does bring a form from WIC to change the formula. But I spoke to WIC and they said a form is not needed, we just need to see the WIC nutritionist...so the doc lied. The is the worst doc experience we have ever had. This is the last time any of my family setting feet in that doc office, never again!!!
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January 2024 by Julianah J.
I use to think that every doctor was good and truly worked to understand the patient and their needs. However, I was truly mistaken. I have been a patient here for a little over an year. I have had about 5 visits to Dr. Milady and neither of these have been great. I'm not the type of person that likes to go to the doctor for really anything. It literally took a lot out of me to express some of the health concerns that I was dealing with on my first visit. I had to learn that when it comes to my health it's better to be proactive VS reactive. So, I got up and went to the doctor. Each time I explained my symptoms to Dr. Milady, she made it seem like what I was experiencing was normal and that there was no reason for me to be in her office. I am very aware of what is "normal" for my body and if it was a "normal" symptom then I wouldn't be driving 50 minutes to your office. For about the past 3 weeks I have been dealing with cold and upper respiratory problems. I have very strong allergies so I am use to having a stuffy and runny nose, sneezing, sinus pressure, and sore throats. However, the symptoms I have been experiencing are much different. I have been having a cough with phlegm along with congestion. For the past 7 years, I can't think of one time I have had a cold with a cough attached to it. I nearly never have a coughing issue. When I started to have these symptoms I immediately started taking otc medicine; which is what I usually do. I took 2 full bottles of Muscnix and 1 full bottle of Tylenol. The symptoms would not give. So, since my usual cold rituals wasn't working I concluded that it was time to see a doctor.
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December 2023 by Alex Velasquez
The entire staff was amazing! I was looking for a new location my family and I can count on. Ms. Anna was very helpful and made it easier on me to get the help I needed and was very welcoming too. I would recommend my friends and their family to get outstanding services here. Thank you!!
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December 2023 by Natosha Beason
I always recommend my Dr Office bc you go in for maybe 30-1hr and come out feeling like you've had 8hrs of Great Therapy Session!? ? Thank you Nurse Practitioner Milady (I should've had my BP checked before I left! After talking to you I'm sure it went down lol)My Entire house sees them.They're services and bedside manners is remarkable and as their Mission Statement says "You Feel like Family!" And that's how you're treated.
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November 2023 by Milady Mortimer-Oragwu
We are The Best! Bar none!It’s been a long journey to get this far. Many practices like ours closed after Hurricane Harvey and hardships. We are an exceptional clinic with caring staff. We strive daily to provide our patients with the best service. We reflect daily on how we can improve and take the necessary actions to make it happen.We are Family Practice Doctors and we Genuinely Care about your well-being! Period!
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November 2023 by Alliah Berotte
Mrs. Milady is the absolute best! She always makes me feel comfortable at my appointments and very informative about any questions I have. The office is always clean and I have never had an issue with the staff. Not many doctors actually care about your well being, but I never leave Family Practice feeling that way. I would recommend Mrs. Milady to anyone needing to see a doctor she always keeps it real!
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November 2023 by C Rodriguez
I been going here for several years now absolutely love them! I'm always able to get in quickly for an appointment or through the Urgent care. They are always very helpful and friendly. Dr. O and Mrs. Milady truly do care about their patients and are very knowledgeable. I would/always recommend them to everyone!
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November 2023 by Phoebe Mompoint
The Family Practice is the best clinic in Houston! Dr. Oragwu and Nurse Practitioner Milady are very professional, knowledgeable, caring and have great bed side manners! They take care of the whole family from my 82 father, my husband, my 25 young adult daughter and my youngest daughter from age 12. We have been coming to them for the past 8 years ! Your health needs will be in great hands!
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November 2023 by Terrol Humphrey
Very thankful for the services that we receive from Family Practice. Both Mrs. Milady and Dr. Oragwu are attentive and helpful. I trust my family's health and care in their hands. Truly appreciate of the love you have shown us throughout the years. I would recommend any family or individuals to come here!!!
