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February 2024 by M E
I was craving chocolate covered strawberries so my husband went to get some for me yesterday. He just mentioned to me today he had a bad experience. The old lady at the front was pretty rude to him. Did not even greet him when he came in and just acted like it was an inconvenience. Definitely won’t ask him to go to an edible arrangements again.
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February 2024 by Isadela Ruiz
If I could leave a 0 star review I would. I placed an order on the 5th of February for a Valentine’s Day delivery. It was marked delivered at 1pm but never arrived. I called the store MULTIPLE times, emailed and left voicemails and never heard back. I finally called corporate and they submitted a ticket for a new delivery. It was marked out for delivery today and showed an ETA arrival of 12:25pm and then I received a text message that the order was canceled by Uber at 12:24PM. I had to dispute it with my bank because it has been impossible to get in contact with someone from the store. At 4:30PM I received a message from the store via text checking on the “delivery”. I asked for this to be re-delivered and refunded as this was planned since the 5th. Horrible horrible service with no empathy and just ruined something that was supposed to be special. Don’t order from here.
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February 2024 by Jessica Tristan
They didn't deliver my flowers so I had to drive 45 mkns to get them. Then they tried to give me half dead flowers then wanted to charge me delivery fee after I had to drive all the way here. Nope I do not recommend.
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February 2024 by Ty DaZara
Excellent service.
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February 2024 by Megan Enge
I recently had the pleasure of ordering from Edible Arrangements, and I must say, it was an absolutely delightful experience. From start to finish, everything was flawless.Firstly, the customer service was exemplary. The staff at this location of Edible Arrangements went above and beyond to ensure that my order was handled with the utmost care and attention. They were extremely friendly, accommodating, and genuinely seemed to care about my needs and preferences.The arrangement itself was a work of art. The presentation was beyond beautiful, with a perfect combination of vibrant and fresh fruits arranged in an attractive display. It was evident that great thought and skill went into creating such a visually stunning and appealing arrangement.The taste was simply incredible. Each fruit was at its peak of freshness, bursting with natural flavors that were simply indulgent. The quality and selection of fruits surpassed my expectations. Not only were they delicious, but they were also incredibly refreshing.Moreover, the delivery was prompt and professional. My order arrived exactly when, promised and the delivery driver was friendly and courteous. Everything was carefully packaged to ensure that the arrangement remained intact and looked just as beautiful as when it left the store.In conclusion, I highly recommend this location to anyone looking for a top-notch and visually appealing gift or treat. With their exceptional customer service, beautiful and delicious, arrangements and efficient delivery, they have truly exceeded all expectations. I am grateful to have discovered such a fantastic company and will undoubtedly be a repeat customer. Well done, Edible Arrangements! Keep up the fantastic work!
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February 2024 by ATP Financial Services
Use them regularly for my clients. No issues
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February 2024 by Jordan Cabral
Incompetent staff. Ordering was great once they got the sale. After, when checking track. Hung up on me multiple times. Never again.
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January 2024 by Phyllis Williams
Picked up gift and the grapes were rotten. Leslie took some time and replaced the grapes with more that did not look fresh. I wasn’t pleased with the arrangement. No care and concern was given in preparing the arrangement. Drove along way for disappointment. Not happy with my birthday gift ☹️.
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December 2023 by Aaron Kellar
They make a great gift! Very original!
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October 2023 by R B
Sold me green, and fruit with mold. I’ve been trying to get a hold of a manager or owner for over a week now, every time I call there’s nobody there, they take my number down and no response. She said it was my fault for not putting the fruit in the fridge, when I told her it was put as soon as I got home!
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October 2023 by Heather Burciaga
Sold me green, and fruit with mold. I’ve been trying to get a hold of a manager or owner for over a week now, every time I call there’s nobody there, they take my number down and no response. She said it was my fault for not putting the fruit in the fridge, when I told her it was put as soon as I got home!
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June 2023 by Jennifer Moore
Very disappointed. I had placed my order 4 days before my delivery date and unfortunately it was never delivered. I have called this location directly 2x as well as inquired about my order via their website tracking service and haven’t heard back from anyone yet.
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May 2023 by Yoldeen Saintfort
You can tell they truly care. Love the service ?
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May 2023 by Judy D.
I will never ever order an arrangement from Edible Arrangements in Humble again. I had place on order on Thursday for a Saturday delivery for Mother's Day 2023. It was never delivered I called several time leaving a messages and sent 2 emails and no one contacted me. This is very bad business and will tell everyone I know not to use them. They will take your money and not even give you a courtesy call. I still have not gotten a refund. I did receive a email that it was delivered on Saturday but it was a picture of Raising Canes on a floor board of a vehicle. That's when I started the to call the location. I also contacted the recipient and they never received the delivery. I also tried on Sunday and Monday still no response. ORDER# W1008841727-1
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April 2023 by Ciara
Highly recommend! This store has great customer service. I put in a same day order and it was delivered within an hour of purchasing. I was accidentally delivered the wrong order and after making a call to the store they happily corrected their mistake and sent me a new arrangement the same day. The employee on the phone was very understanding and helpful.
