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January 2024 by Doretha Trotter
Love their sale prices!
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January 2024 by corn men
Excellent ? ?
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January 2024 by The Maldonado’s
I don’t usually visit malls or department stores with displays I like because they have my favorite bookstore. If you like us, are involved in reading, and want a choice from Amazon, run no more.
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January 2024 by Derek Binsted
OkayOther dillards are better
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January 2024 by Foxx Alexander
Dillard's Dearbrook Mall is a low budget version of the Galleria Dillard's.
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January 2024 by E C
ATT: Dillards branch manager. Jermill (manager)came out to tell lies. I was returning James Avery charms. They would only do store credit. After talking to jermill. He said no James Avery was going to return them because they were bought at Dillard's. Lie! James Avery did take them back . The whole experience from buying a bunch of charms and them only caring about commission instead of customer service is really rude . To returning the four charms I didn't give out for Christmas Was horrible. The 20 year old manager you have only tells me you weren't able to give your old manager a raise . And now we as customers pay for it . I truly hope you go out of business Dillard's is running the whole experience of going to the mall . Dillard's @deerbrook mall Your place is a perfect fit for a FLASH MOB...
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January 2024 by Rich Guldin
Dillards is nice, good quality, and we like their sales!
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December 2023 by laura mota
The ladies were very attentive and many special
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December 2023 by G a l a x Y
✔️
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December 2023 by CTAR S31
I thoroughly enjoyed my shopping here!!
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December 2023 by Teena C.
Service was horrible. Christy manager of accessories would not come to the counter and speak with me. There were two pairs of sunglasses exactly the same, one marked down to $9.80 one also on the 50% off rack NOT MARKED DOWN still at $28. I told the clerk the first pair was not marked down properly. I was going to purchase both. Christy refused to come out of her office and told the clerk she couldn't mark them down. she said they weren't on the same rack. Every pair of sunglasses were marked down on the rack except that one. They were the exact same glasses except for the power. I would have purchased both pair. Never again Christy! Hope it was worth your lack of action. That's called deceptive advertising. Not worth an extremely dissatisfied customer.
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December 2023 by Jessic Araga
The staff in the store are either racist or discriminate. This was my experience in the customer service department. I had my boyfriend buy me a gift and a young Hispanic women and older black women in the customer service desk, did not allow me to return it and said I needed to provide the Dillard’s credit card in order to return it back. However, my partner-who is Caucasian had no problem returning the gift and they even told him that he didn’t need to have the Dillard’s credit card with him In order to return the perfum and t shirt. I wish I have gotten their names to cal them out . I will make a note the next time I come back
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December 2023 by Ce Max
PAX at the Mac Counter!!!! Let’s talk about her! She is nothing short of amazing! She is full of creativity! I’m very PICKY and not too many people can do my makeup! I don’t care how long people have been in the business some people will still have me looking “casket ready” but not this girl! She’s young but on FIRE! She knows her products, she gets you matched all the way down to the T, and she is very patient! I see her in a management position in the future! It was my birthday and I told her the day before I wanted my makeup done and done right…without hesitation she began to prepare me and made great suggestions! She made me confident that she would make me look like I wanted to for my birthday! And let’s say she did not disappoint! I was complimented all day on my makeup! I’m also a licensed esthetician and she sold me first hand by making sure she had great product to protect the skin while wearing the makeup! I love her and will continue to support her! I am enjoying my new products she suggested for me as well! Thanks again Pax! If Dillard’s ever loses you they will lose me!
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November 2023 by Apex Apex
Called to buy a 2k+ cloe bag. The lady that answered didn't want to help me. "I can't tell you wat I have, you would have to come here" I live 50min away and she wants me to drive there and see if they have it.... bad sales ethics or she doesn't care about selling. Thank you
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September 2023 by Gina
Dillard's is my favorite place to shop, always organized and clean. The only not so good experience was that the employee in the junior department was not courteous on the cellphone and got no help. What do I expect from this generation anyway?