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February 2024 by Darrin Q'Rankin (DQ)
Unfortunately, I have grown disappointed with Comerica over the years. I began banking with Comerica in Detroit nearly 15 years ago. The service has declined precipitously ever since, ie..Multiple coveinant locations have been closed and ATMs are frequently not working. Further, on multiple occasions, I have attempted to address rather routine financial and banking matters and the personnel there appear uninformed, not service oriented and as of late quite rude and condescending. The policies seem arbitrary, capricious and haphazard and appear to perhaps depend on who is doing the banking. The last straw was my last experience at this particular Humble location near Krispy Kreme and I was advised that there was no Branch Manager on duty to assist me with a very common annuity payment issue that should have been relatively routine. I intend to document appropriately and to the right agencies the extent of my documented dissatisfaction with Comerica overall and the sorely lacking quality of service received at this particular location ASAP. In short, don't bank with Comerica at all if you are looking for convience, quality professional service and timeliness.
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November 2022 by Leondra Ledet
Great customer service and the manager is awesome!
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August 2022 by K Michelle
This is the only location that has a minimum on members using the drive thru to withdraw your own funds (for 3 to 4 months straight I was able to withdraw over what they are saying the minimum is but now today it's been thier policy). I'm always late dealing with this location, I'm a member and still treated as if I need to be verified and need to come inside the building. I will be either using my original location off of Lockwood or I'm really think about changing bank, it's hard because I really love the service I get only by my house.
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January 2022 by Teddy Hickman
Unprofessional. Waste of Time
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August 2020 by Lee Frasier
The afternoons are the worst for speedy service! 30 minute wait - looks like only one lady is working the window and a lady with her hair up just walking back and forth... I am now late. This is the only branch that seems to have this problem in the afternoons..Mornings are awesome at this branch. 4 cars just backed out and left..I wish Comericas main office new how bad this gets..
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July 2019 by Rosky
Love the service!
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June 2019 by Eduardo Coronado
They are very friendly and great customer service
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December 2017 by Rob Lopez
Love that place the staff treat me like family. Love it!
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November 2017 by Celia M Caldera
I love this Comerica branch! I am always greeted when I walk in. Lannette (desk closest to the door on the right) has always been friendly and quick to help me with all of my banking needs! She is also quick to offer fresh coffee or water while I wait, which is never long.
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August 2017 by Tony Aguilar
They open at 9:00 the drive thru - at 10:00 the lobby. I was waiting for about 30 min. Till some lady came out and told me so. The times need to be fixed or specified.