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July 2024 by Michael Mclean
It not like they used to be. I like to build my computer and they don't have the selection they used to.
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July 2024 by Lanette “Scarlette Rage” Plucker
I found the staff very friendly, knowledgeable & very helpful. I went in for a roku remote. Thank you ro rhe man that helped us. It works beautifully.
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July 2024 by Cassandra Bass
Helpful sales staff. When we finally got a person they were very insightful and helpful, just took awhile to capture someone who knew about what we were looking for. Football visor for grandson. Needed specific brand and they had it in stock!
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July 2024 by CHAN T. UNG
How is this place still managed to be in business .
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July 2024 by iandra lopez
Needed a laptop ASAP and the gentleman helped me find exactly what I needed to match my business needs.
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July 2024 by Claudy Faustin
Very nice people, loved to talk to their customers and really patient and made themselves available to be of help.
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July 2024 by Daphne Potgieter
Oh my goodness. The young man I spoke too was not at all helpful. Not very good service. ?
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July 2024 by Bridget C
This is one of the worst experiences at Best Buy we've had. We walked around for 40 minutes and not one employee said hello or asked if we needed assistance. Two of the female employees were standing by the computer near the cell phones playing in their phones. We walked right by them and they didn't even acknowledge us.
If the employees can't take the time away from their own cell phones to speak to us why would we spend any money at the store?
The only person who spoke to us was as we were exiting the store and all she said was "Bye"
This location is not worth the time, energy or money to go to.
Zero Stars for this Best Buy.
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May 2024 by G Neal Strauch
When I spoke with the manager, Steven, I wanted particular information about the flagship s23 and s24 models from Samsung. He was very helpful in explaining the trends and how Best Buy could sell me the phone and I could take that unlocked phone and see what kind of promotion they would offer me for transferring my service.
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May 2024 by Aaron Cooke
Recent purchase of a new gaming PC was excellent. Previous interactions in store with some of the sales people have been frustrating as it is sometimes hard to find anyone that works in the PC section. And when you buy anything in store they will repeatedly try to upsell you additional plans. Otherwise, solid location
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May 2024 by fadi hassanieh
Excellent customer service
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May 2024 by katina Mcguire
Love them they were great
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May 2024 by julian limon
Rude Geek Squad Agent and Poor Customer Service
I recently visited the Best Buy in Atascocita and had an incredibly disappointing experience with their Geek Squad. The agent I dealt with was rude and had a terrible attitude the entire time. She acted like she didn’t want to be there and made me feel like I was inconveniencing her just by asking for help.
To make matters worse, she tried to charge me for a service I shouldn’t have been charged for. I ended up going to the Best Buy in Humble on 59 instead, and the difference was night and day. The team there was friendly, professional, and the overall environment was much better.
Save yourself the frustration and avoid the Best Buy in Atascocita. The store in Humble is far superior in every way.
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May 2024 by Kay
Great customer service. Loaded my tv and items in my truck with care. They were great!
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May 2024 by Devan Plummer
Very helpful. Knowledgeable and professional
