“I hear a lot of negativity about this location, but I regularly go there and have a good experience. Staff is helpful and friendly. Whether dropping off packages or othe or services seems fine. I recommend making an appointment for a passport to avoid a wait.”
9AM - 4:30PM
20811 US-59, New Caney“Kendra was professional and to the point. If you go in with everything in hand and ready to go it will be an easy transaction. We got to our child’s passport appointment early and she let us know we were extremely early but then went ahead and assisted us anyways. She was nice enough to make a copy of something i didn’t have correctly. It’s sad to see that the postal workers at this location are getting so many negative remarks when 1. They have to deal with the public on a daily basis that in its self is difficult and 2. They are over worked and I’m sure underpaid. Especially for this location, this area has truly out grown this tiny post office and I’m sure has put a lot of strain on the workers. This place needs an upgrade and more assistance! The sad thing is the post workers get the worst of it while the city keeps making upgrades in other places that are not top priority.”
“Well my experience with this location was awesome they help me with my renew passport application and no question of mine was a stupid question, and I was able to walk in and walk out within 15 minutes they help me with the processing fee and the money order as well”
“Just left this location and have to rave about Tiffany. She was the most kind and helpful post office employee I’ve encountered. She deserves a raise! She was so helpful, calm and greeted everyone with a smile as soon as they walked in. She helped them right away and efficiently processed my 3 passport applications. I drove over 30 min to this location and I’ll be recommending this location.”