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October 2024 by I D B HOUSTON
late delivery !!!!!!!!
6 hrs
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October 2024 by Evelyn Moran
I was calling to ask about a part of my car and they only answered me and because I spoke in Spanish they left me on the line for more than 30 minutes. I will not call there again with this company
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October 2024 by Yahea Salkini
It is not good to wait a long time to get the piece you want.
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October 2024 by Fred Dal-Williams
The customer service person was very rude and arrogant, in polite.
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August 2024 by Julian Soto
I'm very lazy, the truth is that it takes a long time to provide you with the parts.
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July 2024 by Luis Vasquez
Excellent
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July 2024 by Adrian Naranjo
Bad service I ordered oil for my car and it took more than 20 minutes to deliver it, so angry I canceled the order
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July 2024 by Nikki Nicole
Guys here are awesome
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July 2024 by David Cisneros
Excellent service and part selection. Prices are the best in town. Come and purchase from this store, they take cash, which is just as good as money. ?
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June 2024 by Vanessa Nguyen
Renee was helpful with us today.
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June 2024 by Domingo Mancilla
They take so long to service and sometimes give us several part
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April 2024 by Pearland Rx
The worst customer service, the manager rene ponser doesn’t show up when needed , In addition they laying about warranty, I bought axel and got broken in less than 2 miles of driving and they didn’t replace it, I don’t recommend this place if you’re looking for a decent parts and service
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December 2023 by Gabriel Onnyxd
The worst location to buy parts.They are very unprofessional and they don’t have any working ethics and they also waste your time just sitting around doing nothing and this happens almost every time you come here.Please don’t visit this branch if you have something important to do with your time instead visit The westpark branch which is absolutely excellent and they treat you very nicely at this branch
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November 2023 by Paola Dominguez
I am here at XL parts currently to pick up a part and the man attending me was so rude. I asked for his name and his reply was “what’s the number of the shop” disregarding my question completely. I asked his name because I was suppose to have a phone number of the place that sent me to pick up the part and I didn’t have it. I called the person that sent me to pick up the part and they asked for his name and I asked him politely and he answered me the way he did. Disregarding my question, it was a simple question and he wouldn’t give me his name. Customer service is trash. They should be wearing a name badge as well and no one is wearing one. Hector was the rude man that was assisting me and wouldn’t give me his name. A kind man saw me arguing with Hector and he offered to assist me and I made sure to get his name and his name is Thomas. I appreciate you Thomas for being such good representation of an establishment. They need more of him there.
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November 2023 by Elias Escobar
Very good place for auto parts
