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November 2024 by Eddy Lee
My Xfinity modem wasn't working due to a power issue. I tried using the Xfinity online assistant and called customer service for help, but both left me stuck in endless loops with no answers or options to speak to a real person. Even when I finally got the option for a technician visit, it wouldn’t be scheduled for another three days. Frustrated, I decided to go to the local store to get a replacement. The staff there were helpful, and the process was quick and easy. My internet is working fine now.
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November 2024 by Ivan Marquez
Allanah is amazing - She will take care of you. All the employees are super friendly and real. They will genuinely help you find what is best for you.
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November 2024 by Caridad Nochez
Excellent service
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November 2024 by roberto sequeira
Azeb. She is top 10 customer service.
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November 2024 by Craig Enochs
Yurani restrepo was very friendly and quick with her service.
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November 2024 by Doris Williams
Allanah was EXCELLENT!!! She was knowledgeable & explored EVERY option available to give me the best price for multiple services & devices. Im Grateful!!!
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November 2024 by Caprice Richardson
Allanah
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November 2024 by Robert Ramirez
**Exceptional Customer Service Experience with Ilyssa**
I recently had the pleasure of interacting with Ilyssa, and I must say that her level of customer service exceeded all my expectations. From the very beginning, Ilyssa was incredibly attentive and listened to my concerns with genuine interest. She made me feel valued and understood, which is a rare quality in today's fast-paced world.
Ilyssa's communication was clear and concise, making it easy for me to understand the information she provided. She responded promptly to all my inquiries and went above and beyond to ensure that my issue was resolved quickly and effectively. Her positive and friendly attitude made the entire experience pleasant and stress-free.
What truly set Ilyssa apart was her ability to empathize with my situation and offer personalized solutions that addressed my specific needs. She followed up with me to ensure that everything was working smoothly and that I was satisfied with the outcome. This level of dedication and care is truly commendable.
I highly recommend Ilyssa for her exceptional customer service skills. She is a true asset to any team and sets the standard for what great customer service should be. Thank you, Ilyssa, for making my experience so exceptional and positive.
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November 2024 by Narges askary
Juan was so rude to me! ? He didn't let me get a word in edgewise. ? I told him not to interrupt me, but he just said he didn't care what I had to say. ? I can't believe anyone would hire someone so disrespectful to run their business. ?
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November 2024 by Daniela Parker
Allanah is absolutely hands down the most patient and caring customer representative I have ever dealt with in store. She had the compassion and cared and took her time with me for helping with a phone for my son and a new phone for myself. I would definitely recommend her made me feel like family not just a customer!!
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November 2024 by Ashley Sanders
Great service ask for Yvette! She’s dope
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November 2024 by Chris Higgins
Allanah was very helpful and detailed in service that Xfinity provides which was a quick and speeedy progress
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November 2024 by Mykel davis Figueroa
Yurani restrepo I am very happy, very good service
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November 2024 by Catalina Cárdenas
Ilyssa excellent service, she helped us with all our questions and gave us the best promotions, thank you!
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November 2024 by Kelly Lewis
Came and picked up a box yesterday for my tv and they ended up giving me a box that was still registered under someone else’s name so when I tried to set it up it said welcome with this other persons name. So now I’m up here again and have been waiting for an hour they close in 45 min. There is 3 girls in here and 1 girl is only cleaning up now and won’t help anyone else. I guess she’s done for the day .
