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August 2024 by Deshunda Blye
Beware on a Saturday!!!!! This Location is super Packed an had ONLY 4 Workers that I could see in the Building!!! For it to be Open on Saturday in a High Traffic Area with only 4 Employees is Ridiculous!!!! Nothing was getting Taken care of Properly as far as I could see an I waited in line got up to the Teller that was Asian Decent and all she was Doing was First off reading other Papers ? in her hands not paying attention to me Because she had to ask the Other Employees what to do at her job!!! Usually when someone is in Training there are people there to Actually watch you!!At least that what my job does a this should be important Especially at a Banking Job!!Well of Course I guess Wells Fargo doesn’t have the Proper Employees to keep up the High Demand with it All!!! So once she kept asking Questions a couldn’t solve my issue with my Account they asked me to sit down!!
I sat down for 5 mins but then Something in my Spirit told me to leave so I did!!! Because I thought to myself the Wells Fargo in Fort Bend by my house loves a knows me and knows me I’ll just go there because I’m not gonna let nobody mess my beautiful Spirit Up!Remember you have been warned!!!! The Hwy 6 at Westhiemer Branch Wells Fargo!!!
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July 2024 by Rogelio Moreno
It is the place that offers us good service for our finances
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April 2024 by Shahnawaz Sabuwala
I visited this bank earlier this afternoon to make a cash withdrawal. Since the amount was larger than the ATM limit, I needed to use a teller. There was just one person in line in front of me, however, the teller was talking about their personal life with that client and I'd been waiting for what felt like 10 minutes. When the supervisor passed by, I asked if there was anyone else that could help me. She rudely said that she had passed before and I had not been waiting for 10 minutes and I should just continue to wait. When I finally got to the teller's window and another customer came in, the supervisor then had time to come and serve them at the adjacent teller window. I guess she didn't like me for some reason so decided that I could wait and put me in my place when I had the temerity to ask for help. I will not only not go into this branch again but I may just close my 20+ year old account at the bank.
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February 2024 by J.G.R
They never have people to work, the tables are empty all day
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February 2024 by Nana Alsarraf
I just left the bank , Wanda wasn’t helpful at all .. lazy people . I just need help on Zell .. that’s it and she told me to sit in lobby we will send someone to you .. big lair .. trash customer service
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September 2023 by Ashley Stewart
They were nice but busy
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September 2023 by edwin duran
Don’t recommend this office , 2 employees that don’t want to work
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August 2023 by moni Ch
Very very rude , the teller (Priscilla) was telling another customer he has to come back because he speaks no English ! Then she approached me very very rudely and said what do you want ??? I told her I was going to call Wells Fargo and complain !
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August 2022 by Thomas Chase
Save your time and go-to chase or B of A ....thank me later your welcome
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August 2022 by Erick Portillobjj6rv
They keep your money for a long time and that is not a very good thing to say.
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May 2022 by a game
It's bad enough this bank redlines poor people but now your just hiring anyone off the street these manly worker bee women you have at this location are not fit for the job little robots that can't address work situations like adult humans
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May 2022 by Hank Ireland
The manager is incompetent and doesn't put the best interest of the branch first she lets her employees disrespect customers without taking disciplinary action she should be fired
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May 2022 by John Adams
A lady named Ms Fuentes helped me and her hands were very dirty she got dirt all over my bank statements
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May 2022 by Gia Giovanni
It's like they hired of bunch of uneducated kids smh this place has no clue what customer service is ..-10 stars
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May 2022 by Petey Pee
Employees here smell really bad the staff should have hygiene orientation
