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April 2024 by Shea Donnell
Went in to get a notary from William Catellon at wellsfargo for a driving defense class I had to take. Anyways just got a letter from the court he forgot to put his “seal” on the affidavit!! So it’s useless and now I have to redo the whole thing! And it can’t be mailed in anymore so I’m also gonna have to waste time going up to the court house. Thanks a lot William Catellon at wellsfargo.
I covered up my information for safety. But here is a copy of the affidavit I mailed into the court. no seal.
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April 2024 by Xenovia Akame
When I arrived the staff was very nice but I needed to change my PIN and they told me that I had to make an appointment for something that only takes two minutes, besides they couldn't find me someone who spoke Spanish I definitely don't recommend this Wells Fargo because others have helped me and helped for example at wells Fargo at 6990 hwy 6 n houston 77084 if they helped me with my problem
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December 2023 by Mansions at Shadowbriar
Horrible, Liliana was very rude to me and refused to help me. She said "My clock out hour is 4:30". I was there before 4:30. Never Again.
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December 2023 by Monica Jamaluddin
Service is nonexistent.
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December 2023 by Ashley Jackson
I went there today and mind you I do not have an account with Wells Fargo. I needed to cash a savings bond. My own bank would not cash it nor deposit it. Kyle ( the gentleman that helped me) went above and beyond to get that bond cashed for me. The manager Mrs. Jordan was also a fantastic help and is very knowledgeable about her business. I ten out of ten recommend this brand! I plan to switch banks soon and I’m all for Wells Fargo!
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October 2023 by BIlAL AKBARI
The cashier lady is so disrespectful and racist she doesn’t know how to behaviour with clients.To the Management please don’t reply me with sorry to have bad experience
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August 2023 by Allan Diaz
Horrible experience over all with the branch manager Jordan Richards she was very rude and unprofessional she was discriminating us and stereo typing us she never greeted my step dad and he is actually a wells Fargo customer he is been having a checking account for a while , he wanted to open a business account because of the relationship he has with wells fargo but she started saying you need to bring the envelope with mail to proof is actually is real because of fraud and there where as telling her you never greeted him or check who he was before talking to us that way he has his Valid DL to verify who he is and before assuming that we wanting to do some type of fraud before checking he was a wells fargo customer she had a ugly demeanor no way will i or my step that ever go. We went to another branch and we got assisted and treated right not like this place.
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August 2023 by G. V.
Best Wells Fargo management ever, they helped me and my wife to get a joint account for us on the meanwhile she didn't had her SS number.
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August 2023 by kimberly molina
The worst bank of all, I'm just waiting for my money back from a check I deposited and I cancel my account and I can't recommend it or I'm still a customer of it
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July 2023 by Gabriel Vega
Best Wells Fargo management ever, they helped me and my wife to get a joint account for us on the meanwhile she didn't had her SS number.
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May 2023 by Lafayette Seo
No one even greeted me after I walked in and was the only customer for at least 15 mins.
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March 2023 by Jcniceberry (Julio R)
Thank you so much "Tamara Santana" I was trying to deposit my check tru the app, didn't work ? but help me out ???
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December 2022 by Loisbel Rios
I’ve try to speak twice in two different days with an agent at this location and it’s not possible, they are always on lunch break and other employees don’t know what time they’ll be back! ??
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December 2022 by y s
Majida Is a very horrible banker.She wouldn't let me withdraw money from my account because my driver's license is from Alaska and she wanted a proof of residency. She needs to understand that people do travel all across the country and no one needs to carry proofs while traveling. I went to the other branch and got my money no problems.
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September 2022 by Customer Service Representative
This location has very kind, professional, friendly staff, Luis for example, goes above and beyond trying to help customers. On the contrary, Lisa Marie, and the manager Majida Kassewan, specially on Fridays, are so eager to leave right at 5 o'clock, to the point of being rude when a asked for a simple thing such as adding the amounts of the checks to the receipt. Lisa said, it's already "almost" 5pm and I do not have the time to do "my diligence" when you get here so late. Despite their attitude, I was not going to review them badly, however, they took the time to tell my coworker, I was the rude one, and that "my responsibility" was to get there BEFORE 4:30 pm to attend my request, when all I'm asking is for her to do her job, which the other tellers do without hesitation. I believe I deserve the same, cordial, professional treatment when I get there either at 4pm, 4:30pm, or 2 minutes before 5PM, not only with the business account but as a personal account member as well. I will continue to attend this location, and I hope Lisa and Majida treat me accordingly in the future.
