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July 2024 by Donna Craven
Wells Fargo been my bank 30 years
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June 2024 by Sergio Navarro
Where did the professionalism go at this bank? I wanted to open a new bank account so I went to this location on Westheimer since its close to my work. As soon as I walk in I noticed no one was there so figured I`d be in and out, I had to walk over to some lady`s desk (who was wearing a grey tshirt) and she was trying to avoid eye contact so she wouldn't help me lol. She then asks me what do I need and I told her that I wanted to open a new account since online it requested identity verification and advised that I needed to visit a branch, she then told me that I needed to make an appointment since they're "booked up", keep in mind that this place was EMPTY!!! Not a single customer in sight. I`m not at all surprised of the low rating and majority of bad reviews. Wells Fargo needs to clean house and hire professionals at this location.
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May 2024 by FARIS ALOBOUDI
The best forever thank you !
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May 2024 by Vannesa Hernandez
Monica is very rude. I always come here because it’s the nearest bank and every single time I end up getting her “assistance”. Every SINGLE TIME she talks to me with the worst attitude. The literal moment I walk to her teller. I came recently with a loved one because they needed help and Monica ended up being the teller. Instant attitude. I hate this bank and will not be coming back. She needs to get her attitude in check because nobody is forcing her to work her.
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April 2024 by z mohammadi
The customer service in this location is not good for the customer at all. Some customers cannot make an appointment online and they have to start the customer's work. Unfortunately, this location never takes care of the customers who come without an appointment. I am not satisfied with this bank and the customer. They don't handle it
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April 2024 by davin fassauer
The branch Manager Sam Quang Chung is incompetent, arrogant and very raciest. He treats minorities in a shameful manner. Hopefully Wells Fargo will replace Mr Chung so this location can become a legitimate place to do business.
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February 2024 by George Buenconsejo
If you met a person name Kris or Chris, he's actually pretty good. He helped me create a bank account and I am very grateful that his professions are very smooth, so I recommend talking to him he's actually pretty cool ?
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February 2024 by Safatullah Siddiqi
Very terrible service Wells Fargo bank scam with my money 500$
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February 2024 by Fahim Fedaie
Thank you for everything wellsfargo and Mr KrisThank you for your helping us I appreciate your help
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January 2024 by Karthik Sharma
Came here to send out a wire. They said they don’t have a banker available so asked me to make an appointment for another day to send a wire.. make an appointment a day or two in advance to just send a wire out? Haha..
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November 2023 by José luis Ortiz ovando
Muy buen trabajo el de la señora monica las ganas de querer ayudar son inmensa me atendió primero un señor que no me dio solución ami problema salí del banco y volví a ingresar para que me atendiera esta señora monica que tenia cara de buena persona y rapidito soluciono el problema que tenia con mi cheque mil bendiciones para ella
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September 2023 by mike aldaffaie
One of worst branches in houston
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August 2023 by Walter Sacalxot
Very excellent service from Kristoffeson, very professional, I greatly appreciate the help.
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August 2023 by Ancient hunters
the best wells fargo bank.. mrs nazly and mr jose was awesome thank you for helping me??
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August 2023 by BrownSkin J
Jose Barnal is so patient and has absolutely Great customer service! He even assisted me on customizing my new card! I would recommend this Wells Fargo. He got me in and out with no problems
