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September 2023 by Heather HB Lynn
The best branch by far- always extremely helpful, communicative and kind. Grateful to have found this gem!
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August 2023 by Patrick
Great customer service experience on Friday Aug. 11.I live in Ohio, where there are no brick-and-mortar WF banks, so I take care of serious banking matters when I visit my family in Houston. On Friday, I went to the WF bank near San Felipe and Voss and was fortunate to have Indenishia as my teller. I thought I'd have to wait for a banker, but as there was no one else in line, she said she could help me. And that she did. She was friendly and she knew her stuff. I was out of there in about five minutes.Customer service seems to be a dying art in this country, so I wanted to tell Indenishia (and her supervisors) how pleased I was with her service. Thanks again!!
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March 2023 by Daisy Perry
Amazing bank, super trustworthy staff!
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January 2023 by Kamran Mashayekh
Ana is an invaluable asset to WF Bank. She displayed the highest level of courtesy, politeness, decorum and professionalism in my brief interaction with her. She is also welcoming, a keen listener and highly knowledgeable in her field of expertise. It is my fervent hope that she is fully acknowledged and appreciated by upper management of WF for embodying the spirit of excellence.
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December 2022 by Adriana F.
Wonderful staff and amazing fast service!! Even though it's really busy because of holidays both employees that I interacted with were very patient and helpful.
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December 2022 by vika brasil
Can’t wait to close thanks to Thuy ??????
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September 2022 by Ali Jahanian
Worst service! Nobody in line they still make you wait over 20 min for a regular deposit. Unprofessional!
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April 2022 by Narmin Mehdizadeh
This branch has great customer service unlike the one on Mason rd.Everyone was very helpful.Xaviar was assisting me and my mum with account opening process and was very diligent.He is great,Wells Fargo should appreciate such a great employee!Thank you!
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December 2021 by Fabian
Worst Customer serviceI asked a lady about a problem of my bank account and she said “I don’t know” after I went back home I called WellsFargo Customer Service Phone Call they helped me than in bank person don’t go to the bank they are very unprofessional
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October 2021 by John Arpon
Absolutely horrible. I waited 45 minutes before i got tired and walked out. The teller told me to go sit down and wait. After that there was no indication on how long or when will i be seen. Either this branch needs to hire more people or just shut it down.
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October 2021 by esfandiar baharloo
This branch has o my two employeesYou should wait for 20 minutes for a simple question or ….
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September 2021 by McKay
Walked in today to open an account. It was our first time trying Wells Fargo. They told us they were all booked up for appointments as they headed out the door an hour early. It was a clear sign we were no longer interested.
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May 2021 by Fabian E
Worst Customer serviceI asked a lady about a problem of my bank account and she said “I don’t know” after I went back home I called WellsFargo Customer Service Phone Call they helped me than in bank person don’t go to the bank they are very unprofessional
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August 2019 by C Mac
Just left this Wells Fargo for the second time today great customer service much better than the one in Hedwig Village this place got a bunch of bad ratings to but I noticed that they were dated pretty far back. Got both of my checks cashed with the same identification is the last bank with absolutely no problems no questions no qualms and this teller was definitely not rude like the last one
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July 2019 by Kaushal Mehta
Worst customer service ever.
