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February 2024 by Joses Picado
Excellent place to open your savings account. All the staff are totally friendly. And they explain step by step...
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December 2023 by Angel Halo
Former employee will file a report with corporate to ensure yoselin r. Yeltiza Ray Singh and aleida Camarillo are all terminated this is not Jim crow. If you don't like AFRICAN AMERICANs who are a protected class in this nation... Where I am protected by the bill of rights do my due diligence as a citizen and pay taxes. You are a public employee and cannot deny someone services AT WILL, BECAUSE THEIR RACE IS MAKING YOU UNCOMFORTABLE. WILLINGLY REMOVED MYSELF FROM TOXIC WORK ENVIRONMENT and mental health.
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October 2023 by Von Fred
Most raggedy branch I've visited...the Hispanic women in there only help their kind n ride to the rest...instead of helping me with my account they sent me to another branch 15 mins away because of my ID not being verified but the other branch was able to help...ARE YOU THE SAME BANK OR NOT??
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July 2023 by Mayra Ramirez
The take a really long time it’s Friday n they only had one cashier working. Was going to open an account for my daughter. There was a chunky Hispanic lady who was rude n asked me what I was here for and I told her what for because I was already waiting for them to be seen. Then I said I was waiting for a while then she said oh you weren’t waiting that long. Like if she really knew how long I was waiting for. Never opening an account at that location people there are rude this was the second time I go there and now I’m leaving a review of how dissatisfied I really am about this location with rude people. Every the one lady working at the drive was rude maybe because of the area it’s located.
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January 2023 by 2021 Doge
This is where people get robbed . And the bank employees won’t help you catching the robber. One of my friends was robbed right outside the bank and the guy followed my friend from inside the bank . we went to ask them to show us the cameras but the bank employees didn’t want to show us the cameras. And they close early they said it’s 12 o clock but they close the doors at 11 am on Saturday. What a poor service . Never coming back here and would never recommend anyone else to bank at this location. You need a security guy with all the crazy people hanging around the bank. The bank should take care of their customers. DON’T BANK HERE , SAVE YOUR LIVES AND MONEY!!!!
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September 2022 by Spark Surplus
Slooooooooow. 4 tellers , 3 talking to each other, one working.
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September 2022 by Sabina Sutaria
Very bad drive way was open but manager doesn't want to take deposits for business account. Inside only 1 window open. It's was horrible service .
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July 2022 by K J
This branch is full of people with horrible attitudes and the tellers act like they have a nasty chip on their shoulders. I don't recommend.
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May 2022 by Ing. Arturo Castro
I have been a loyal wells fargo customer for over 15 years and the manager ( l assumed) a latino woman, short kind of chubby was very unprofessional with no respect for a customer in need.She kinda was stressed (I guess) that she just told me to wait 30 minutes or come back later... as I was trying to explain my situation she ask me to leave, there was no people in line....I made a deposit and left....please CEO don't waste your money on this kind of people.Wells fargo location at gessner and south Braeswood.SHE'S NOT FIT FOR THAT VERY PROFESSIONAL POSITION!!!
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April 2022 by Cheryl Sterling
I wanted to set up a business acct. I had an appointment and I sat there for 30 min. before anyone ask me for help. I spent another hour with the lady, she was clueless as to what to do. I ended up wasting 1 hour and 30 min and nothing as accomplished. I took my documents and left
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December 2021 by December Fisher
I went into the branch today to cash a check…the teller was extremely nice but I informed her that I had come from the dps office and they’d kept my id and gave me my license. The teller says she’s pretty sure she can cash my check but she needs to speak with her manager. The manager comes out on an extreme high condescending horse and says they don’t take paper ids even though the website says they do. He even called security on me even though I never threatened him or anything. I ended up calling the corporate number and they told me that I could cash a check with a temporary id as long as it has my picture on it(it does). I ended up going to another branch and cashing it even explaining what I went through with her. She says how I was treated was unacceptable and she’s filing a complaint also.
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November 2021 by Yasmin Sparks
Went to this branch because someone stole my wallet and they allowed that person to come into the branch with my drivers license and cash three stolen checks. When I explained to the branch manager what happened she couldn’t help me because I had no valid Texas drivers license to prove who I was. I filed several claims and still nothing has been done. I’m going to the BBB to file a complaint on this branch and the workers.
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November 2021 by Mina Lopez
Horrible! The service at this place is terrible, the lady who attended me very rude, impolite, she's not polite, the name is Denia
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October 2021 by Pablo Parada
JR Perez, very poor customer service
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October 2021 by Allan Arceo
Worst branch ... 30min-45 drive thru service ... Waste of time .. Slowest branch in houston