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August 2024 by Stan Zielinski
They never looked when the call button was pressed.
Then after 15 minutes I went inside to wait another 15 mins.
Really for the amount of traffic they need at least 2 more tellers
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August 2024 by Samantha Paul
I don't feel they were directly rude, but patronizing. I have been a loyal customer of Wells Fargo for 25 years. I was being charged for a money order. I asked could the fee be waived and the "manager" was nice nasty to me about it. I don't believe she was the manager. She didn't try to look at my account nor my history. I know she can't control the fees charged, but she lied and said it couldn't be waived. It's just frustrating to be a loyal customer and the bank charges these fees and the bank reps could have tried to handle it nicer. It just makes me want to consider moving my funds.
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June 2024 by Yoslaine Portorreal
I will give them 0 start the lady at the windows need to be change they don’t do their job I will get my money out and get myself a new bank. Worst location in houston.
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April 2024 by elba garcia
THE MOST UNPLEASANT EXPERIENCE THAT HAS EVER HAPPENED TO ME. I HAVE BEEN SAVING MY MONEY FOR 10 YEARS AND THEY HAVE NOT LET ME ENTER THE BATHROOM. A VERY RUDE LADY SENT ME TO GO ELSEWHERE TO THE BATHROOM.
HORRIBLE THIS PLACE
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February 2024 by Joses Picado
Excellent place to open your savings account. All the staff are totally friendly. And they explain step by step...
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December 2023 by Angel Halo
Former employee will file a report with corporate to ensure yoselin r. Yeltiza Ray Singh and aleida Camarillo are all terminated this is not Jim crow. If you don't like AFRICAN AMERICANs who are a protected class in this nation... Where I am protected by the bill of rights do my due diligence as a citizen and pay taxes. You are a public employee and cannot deny someone services AT WILL, BECAUSE THEIR RACE IS MAKING YOU UNCOMFORTABLE. WILLINGLY REMOVED MYSELF FROM TOXIC WORK ENVIRONMENT and mental health.
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December 2023 by El Narra Álvarez
The stupidest cashiers in Houston are the ones who work here
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October 2023 by Von Fred
Most raggedy branch I've visited...the Hispanic women in there only help their kind n ride to the rest...instead of helping me with my account they sent me to another branch 15 mins away because of my ID not being verified but the other branch was able to help...ARE YOU THE SAME BANK OR NOT??
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August 2023 by Jimmy Villalobos
Quick and courteous
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August 2023 by Yohandry Cubillas
They are extremely racist, including the manager of Wells Fargo, the worst bank that exists, just stealing from Hispanics.
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August 2023 by General Radik D.E.M.
The service is very slow, you have to wait in line
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July 2023 by Mayra Ramirez
The take a really long time it’s Friday n they only had one cashier working. Was going to open an account for my daughter. There was a chunky Hispanic lady who was rude n asked me what I was here for and I told her what for because I was already waiting for them to be seen. Then I said I was waiting for a while then she said oh you weren’t waiting that long. Like if she really knew how long I was waiting for. Never opening an account at that location people there are rude this was the second time I go there and now I’m leaving a review of how dissatisfied I really am about this location with rude people. Every the one lady working at the drive was rude maybe because of the area it’s located.
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January 2023 by 2021 Doge
This is where people get robbed . And the bank employees won’t help you catching the robber. One of my friends was robbed right outside the bank and the guy followed my friend from inside the bank . we went to ask them to show us the cameras but the bank employees didn’t want to show us the cameras. And they close early they said it’s 12 o clock but they close the doors at 11 am on Saturday. What a poor service . Never coming back here and would never recommend anyone else to bank at this location. You need a security guy with all the crazy people hanging around the bank. The bank should take care of their customers. DON’T BANK HERE , SAVE YOUR LIVES AND MONEY!!!!
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September 2022 by Spark Surplus
Slooooooooow. 4 tellers , 3 talking to each other, one working.
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September 2022 by Sabina Sutaria
Very bad drive way was open but manager doesn't want to take deposits for business account. Inside only 1 window open. It's was horrible service .
