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May 2024 by Raju Y
Worst Branch
Your calls will never get answered nor you will get any appointment from the branch.
Better pick any other branch
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February 2024 by James Iezzi
Atm.down when closed no power to bank like I'm not gonna go around to all the branches. Just so I can make a deposit. This is unacceptable.
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November 2023 by Richard Cabrera
Extremely slow inside service
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October 2023 by Crystal I
Second time at this location and the service is so bad!! The drive thru takes forever. Today it was more then 45minutes wait!!!!!!!! I called the branch and spoke to Manager and just kept apologizing and no solution. I'm at the window and told employee exactly what I was doing said ok and left. Then came back a few minutes later and asked a question. They are super slow and thats whats taken long more then anything. Please hope corporate gets this and district manager. And the drive thru lane two is not working either.
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September 2023 by Smith John
No wonder they have one of the lowest-average star branches near this area.They told me that I couldn't open a bank account because I'm not a 'permanent resident'. It turns out, that the teller misunderstood the policy, and I had no problem to open the bank account from the other branch.Not professional. Just go to the branch on Kirby. They are kind and more professional.
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September 2023 by Peter
No wonder they have one of the lowest-average star branches near this area.
They told me that I couldn't open a bank account because I'm not a 'permanent resident'. It turns out, that the teller misunderstood the policy, and I had no problem to open the bank account from the other branch.
Not professional. Just go to the branch on Kirby. They are kind and more professional.
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August 2023 by Fahad Wajid Khan
Im visiting USA i came to bank can’t open an Account because the need electricity bill on my name. Question is how person on visit Visa will open an Account?
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August 2023 by Steve Rolehcab
NOBODY EVER PICKS UP THE TELEPHONE THERE!!
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August 2023 by JJ Canon
It's a bank.
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August 2023 by Tabia Monae
Jonathan was very help and patient. I went in very frustrated and on the verge of closing my account, he made everything very simple and easy to understand while also showing me how to fully use the Wells Fargo app. I would give the experience with him more than 5 stars if possible, great job Jonathan. ?
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May 2023 by fahad wajid
Im visiting USA i came to bank can’t open an Account because the need electricity bill on my name. Question is how person on visit Visa will open an Account?
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May 2023 by Robert Lieberum
There is a reason this location now has 23 1-star reviews. Attempted to use the 2-lane drive-thru to make a commercial deposit and ended up leaving after waiting over 20 minutes in line. Thankfully I was not blocked in and was able to go to another location which served me in under 10 minutes. I wont be going back to this location as this isn't the first time I left due to long wait times. This branch can learn a thing or 2 about moving a drive-thru quickly from the Chick-fil-A in the parking lot.
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March 2023 by Melissa S
Went in with a simple request of depositing cash into my account and was assisted by Katia. She was very professional and provided great customer service. The place was also not busy at all despite being approximate to closing time. Definitely recommend this location.
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October 2022 by Erik M
Lazy staff they didn't want to help me told me to come back by 4 pm when there closing
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September 2022 by Tabia Monaee
Jonathan was very help and patient. I went in very frustrated and on the verge of closing my account, he made everything very simple and easy to understand while also showing me how to fully use the Wells Fargo app. I would give the experience with him more than 5 stars if possible, great job Jonathan. ?
