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July 2024 by Marc Flores
Horrible bank. ATM’s are always closed or broken.
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July 2024 by safiullah zaki
One of the best bank branch in town,
I really like the customer service and very clean environment very good management
Special thanks to Mr Samual he is very friendly and professional
Highly recommended
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April 2024 by mrdanielmillar
Started my Wachovia Bank Account @ this location before it was Wells Fargo. Just to say I've been going to this location for many many years. As per usual, the ATM is down, and with the one out front missing, I walked in. Today I walked in with one person in line, one @ the teller who was just then leaving and me. An employee walks up to the next person in line and starts a conversation. I wait a few minutes before just walking up to the teller who is doing nothing at this time to only be interrupted by the same employee telling me that the person he is talking to is next. You're willing to waste my time for a conversation that can easily have happened after the teller visit, and act smug to me when telling me to wait because this other person is next... I wanted to say anything other than F-You, but that's all that came out. As a whole I've have very few problems with the company, but this location has a history of hiring trash people. I'm going to drive an extra few minutes to 4906 San Felipe from now on.
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March 2024 by Carrie K.
There's no atm machine at this location!?!? What??? If you come here after hours then you just wasted your time
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February 2024 by Ero Cia
They open at 9am. It's 9:10 no one is here and doors are close. Damn banker hrs
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December 2023 by Chutney Romero
No bathroom. City problems. You can pull out thousands of dollars but you can’t use the bathroom. It’s absurd.
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December 2023 by Sloan Burton
My card got stuck in the ATM due to some kind of power outage. The staff refused to help or even come to the door (plenty of people inside the building, around 4:45 PM). Worst customer service of any industry I've ever experienced in my entire life. Cancelling my account tomorrow with this joke of a company -- if you are reading, do yourself a favor and avoid this bank
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December 2023 by Chris K
If the ATM is always broken and the computers are always down, why even have a bank here?
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November 2023 by Aileen McComiskey
Such a wonderful and helpful location. Manager Stephanie took the time to walk me through a self service process and took the time to make herself available to my questions. Really great experience
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October 2023 by Jason W
Alexander is the best banker I've ever met.He is so nice/patient and did a big favor for me. Appreciated so much and welcome to Taiwan in the future:)
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August 2023 by Daisy C
The Branch Manager Stephanie did not allow me to deposit a check and asked for tons of unnecessary documents in order to enforce the check and deposited. I went to another branch and all they did was verify the funds and the transaction was successfully completed without the need of the extra paperwork. It’s sad to see how she had me go on a goose chase, when all she had to do was follow an internal banking process. I will never go back to this branch.
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August 2023 by F V
We know Stephanie for over 11 years almost 12 years she always helpful,knowledgeable,kind,good listener and positive attitude. Any time we call and asked for information she always support us. Stephanie is the best manager in wells fargo.
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August 2023 by rafiux santito
Very good ?
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May 2023 by Fernando
I had an appointment. The employees here don’t want to attend to the customer. I was waiting in line for 15 minutes and then they sent me to sit down. And when they finally attended me, this woman tells me that they can’t attend me anymore because I arrived 15 minutes late and it was because I was waiting in line that time. Wells Fargo is simply a bank that I'll never plan on having an account with
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March 2023 by ivan e
Had appointment with the banker. She informed that she was busy waiting for another person and I had to reschedule the meeting with her. She had been sitting for 18 minutes doing her work at the desk.
