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July 2024 by Mike Amira
Terrible experience.
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May 2024 by lamest name
Online 1 drive thru atm lane is operating. Every day, there is a long line for the 1 atm that stretches to the street. The bank has no urgency to get it fixed. Poor experience
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May 2024 by Marcos s
Customer service is trash just like that lady’s wig by the entrance. I Made an appointment and when I arrived gretchen weiners was very rude and condescending. They failed to communicate what I need to bring with me.
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February 2024 by Sayda Posadas
Very bad service, they are always without clients and they don't want you. They have bad treatment with people, they just say they don't speak Spanish and they never want to call an interpreter.
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September 2023 by Linda Hankston
Service was good not overcrowded
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August 2023 by CECIL COLLINS
Facilitating the community wonderfully
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August 2023 by Yuliana Peres
Siempre que sobre jiro mi tarjeta esté banco me cobra asta 100 dolares de puros Recargos y después laqueado mi tarjeta ya mi mamá me avía dicho que ellos te quitan el dinero de las cuentas por que a ella le isieron lo mismo y mi esposo cuando estaba vivo peleaba con ellos todo el tiempo en mi opinión deberían contratar un personal mejor este banco
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August 2023 by Geraldinee O
No good terrible ?
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July 2023 by lovely Kissies
Only 2 cashiers, 1 for drive thru and the other for inside. A black lady is just walking around not doing nothing. Sad this could never happen in a white community.
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March 2023 by Kimberly Jay
This is the WORST banking experience I’ve ever had. We were unable to get the simplest task handled and after waiting over 45 minutes we were told that the only rep that could assist us would be tied up for another 1 1/2 hours. We asked in the beginning how long the wait was and we were told a few minutes and there were no other customers ahead of us. The only rep who could help us was busy conversating the entire time we were there and the conversation was clearly not about business. So unprofessional and a true waste of time. I closed my account that day as they are clueless to how customer service should be. If you value your time and money, please take your business somewhere else.
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March 2023 by Roberto Correa
I have that Wells Fargo branch near of my job , EVERYTIME y go there to deposit cash or checks I have to leave ; waiting time to deposit money 35 , 40 minutes and probably more . I never wait too long to find out .Sorry for them but I will take my business somewhere else .I DON'T RECOMMEND THAT PLACE . !!! SERVICE IS THE WORSE I EVER HAVE SEEN IN MY LIFE . DON'T WASTE YOUR TIME . . . .
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August 2022 by Emmanuel Moncar
Great bank
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May 2022 by Zahara Matthews
If i could give this location a negative star i definitely would. The bankers are rude. One banker ( male ) was very rude for no reason & the other banker ( lady ) was on her cell phone and just as rude. Neither one of the bankers were listening to anything i was asking of them. I would never recommend this location to ANYONE ! They definitely don’t like there jobs and are only there to collect a check. The lady didn’t even go over any disclosures with me.
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April 2022 by Eddard Ocon
Try to open an account wait 10 min and then told me it’s better if I do it online because they don’t have time
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January 2022 by Shaneeka Lewis
James B. Branch manager provided very poor management skills. When questioned how long was the wait for a simple notary service he pretended to be busy and never followed up. I waited for 30 minutes and then was told by another employee that the wait would be another 20-30 minutes. Instead of providing assistance with the only staff who was able to notarize my paper he walked around the bank with his hands in his pocket. I will never go back to that bank.
