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July 2024 by Wyatt Davis Jr
Absolutely the best service ever, keep up the amazing work you guys...
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July 2024 by angel moreno
This branch as no atm at all bad service
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July 2024 by Albert Alemao
I have been going to this bank for the past 10 years. The quality of service provided has severely deteriorated. I had a Cashiers check deposited into my account, the following day I went to wire money for some investments and the banker tells me I cannot access the money because it takes 5-6 business days for the bank to receive the funds. I can clearly see the funds in my account. I even called customer care to verify this and they told me that the funds were available for use. The manager was of no help either.
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June 2024 by Lucia J
Good service, very friendly cashiers
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April 2024 by Robert Flores
They stole my money
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April 2024 by Francisco soto Soto
The lady who helped me was very kind, it's a shame I don't remember her name, I felt sorry for my coins but her kindness made me feel safer ?
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April 2024 by Julio Lue
The worst of the worst bad customer service
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April 2024 by Ajay Philip
If you are looking for ATM after-hours, it is on the other side of street, right behind Crawfish house restaurant
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February 2024 by corey christiansen
Where is the ATM? Wells Fargo is sliding off the rails. Time to open a credit union account.
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February 2024 by DON HENRY
This bank obviously does NOT care about customer service. Look at all the one star reviews. Waited outside since 8:30 for them to open at 9:00. I was second in line. Wanted to open a new savings account but no bankers available and it is already 9:15. I went up to a teller window to ask what time tellers would come in and was yelled at by a teller (Sophia) at another window that they are busy and would come out shortly. Finally at 9:22 the only banker (Elizabeth) comes out and asks for the first person. After I told her what I needed she said she had to attend others that had appointments first. The lady that was second in line did not have an appointment either. We were both upset and just left. I guess I’ll just open an account somewhere else where they value my five figure deposit. These large banks are wondering why people are taking their deposits out in droves. This is why. Poor customer service, limited hours, and closing of branches.
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February 2024 by Erenia Lisseth
Mal servicing
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February 2024 by M J
If I could rate it 0 stars, I would. Only 1 person working the main position. While one useless lady just says good morning . Horrible service. Useless employees
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February 2024 by Jorge.Fermin.Rodriguez ItzThatBoyPipe
There is no ATM access after Bank Business Hours. Ridiculous to say the least
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January 2024 by Alondra Ortiz
My mother and brother went on December 29th at around 9:45 (branch was empty) and were met with the most disrespectful lady who instead of kindly explaining the “appointment” needed to open a savings instead was rude and rushed them out. This branch has become the worst possible in customer service.
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January 2024 by L E X
Do not trust this bank.I opened a savings account here because the woman said I would not be charged a service fee with that specific account, however I was still charged a $12 monthly service fee without notice. These people are either tricking their customers or are uneducated on their policies.
