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July 2023 by Kara Pirolo
People at this location are not welcoming. We are new out of town looking to open an account. No one addressed me when I stood there at window, then asked if I was with anyone in the lobby when asking to use their restroom 1st. Denied me use of their restroom told me they "send customers to a nextdoor bar."I have never been denied a restroom ?Won't be back.
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May 2023 by Caleb
I’ve used the bank for various transactions over the last 2 years and always found the staff courteous and extremely helpful.
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May 2023 by Complete Salvation
I’ve used the bank for various transactions over the last 2 years and always found the staff courteous and extremely helpful.
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April 2023 by Joey Zhou
Recently had a fraudulent charge go through on my card. Called customer support and got shady vibes from them. Went to this branch to get it fixed. Both Ms. Gomez (banker) and Mr. Bobokalonov (branch manager) were extremely professional, helpful, and kind. The manager spent 20 minutes on the phone trying to sort out the process, which probably would have taken me more than an hour. Thank you both!
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March 2023 by No Sistina
Monday at noon, one worker walking back and forth from drive through to front booth. 40 mins to withdrawal. No reason.
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February 2023 by Maria Santamaria
Terrible service, they just have one cashier and If they take , like 20 minutes to help me, and the cashier was very distracting, but some else came and they put another cashier, very frustrated, so if you're in hurry is not a good place to do business
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July 2022 by Justin
You would think a bank who robbed customers just a few years ago would have better customer service. 71 minutes to access a safe deposit box with an empty lobby.**Update** Wells decided to reverse an item as “non-negotiable” forty six days after deposit. Good luck as Wells! Frost Bank is the answer for Texans. Not these national “too big to fail” institutions.
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June 2022 by Susana Langarica Velasquez
This is the worst Wells Fargo I been to??
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June 2022 by rae z
Thank you Lisbeth for my experience today. I was cashing a cashier's check made out by my best friend to help me out in hard times and Lisbeth made the process very easy and kind. She made me feel like she was there to help me with anything I needed and didn't tell me anything without her supervisor approving it so that no mistakes were made. Thank you !
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February 2022 by Bala NIK
Talked to Mr. Faisal yesterday. Went to the branch today to get a couple of things taken care of. Mr.Faisal was courteous, friendly and extremely helpful in getting the things done efficiently. This how a branch and branch manager should be. Absolute delight to work with.
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February 2022 by Valeria d’Huart
Went really quick to get a direct deposit letter from them. Tanyal and Naidine were super friendly and responsive. Loved the quick and efficient service in this branch :)
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October 2021 by Susy V.L
This is the worst Wells Fargo I been to??
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September 2021 by eric brannam
This is hands down the best wellsfargo bank EVER! Detarius Williams He’s on his game. Stop in and let him make your day the same way he made mine
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August 2021 by Brandi McCarty
Always friendly
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June 2021 by Cessly Ariza
Poor customer service
