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July 2024 by Syeda S Fatima
THE WORST!!!!!! WONT ANSWER PHONE CALLS!!! I WAS ON HOLD FOR 20 MINUTES AND SOMEONE PICKED UO AND HUNGUP ON ME. CALLED THEM AGAIN, WAS ON HOLD FOR 15 MINUTES!!!
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July 2024 by Héctor Valdez
Bad service... more than two hours waiting for my medication... Because they don't check in their system if they have the medications and let them know and not waste time... Terrible service
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July 2024 by Lisbeth Vazquez
Poor customer service bijita was very rude and didn’t even bother to help me
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July 2024 by Rachel Briggs
I’ve been shopping at this Store for over a year, the workers are awesome and always busy working. The customers who leaves negative comments are what is wrong with this world. I’ve never had a issue, but I’ve seen some other customers how they treat the workers, maybe the workers should rate them
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May 2024 by Andrew Theiss
Was here today at this Walgreens & had no problems ?
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May 2024 by Franklin Coreas
bad service now I went shopping and used digital coupons and just because I used my dad's account he said it was illegal and he didn't want to give me my reward he treated me like a thief when I just wanted to save it was the most horrible service I have been going there for a long time And that has never happened to me. I have a video of how he treated me. I would like to sue that person. She is a racist white lady.
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April 2024 by Valencia McDaniels
The Blackhawk location has poor customer service in the pharmacy department. The staff have no urgency when it comes to services, some staff have horrible attitude, they give conflicting information about available medications for pending refills and delays. This location appears unorganized making for long ines and wait time. They answer the phone and immediately place on hold never hello hi welcome to walgreen just an immediate pause to music and then they pick hold please then place you on hold again after about 10 or 15 minutes or so.
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March 2024 by Ann N.
I have a lot of prescriptions filled here and I have no problems at this Walgreens for me.
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October 2023 by Dr. Amanda (Dr. Amanda)
The staff are slow, which would be fine if they weren't also incompetent. I made an appointment for a specific vaccine, and upon arriving they very slowly gathered my information and then made me wait 45 minutes before realizing they had run out earlier in the day.
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September 2023 by Angela Cruz
TERRIBLE experience at the drive thru. Came to get a covid test that I signed up for with an appointment, and it took a whole hour! Irene and her trainee did not know anything about the test being free if you don't have insurance, which wasted so much time for myself and those who were waiting behind me. GO SOMEWHERE ELSE!!!
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September 2023 by Nakita K.
Been going to this walgreens for years and never encountered a yelling employee at the pharmacy. I called in to ask about my mental health medication not being filled and the employee (M) stated that it was not filled due to it being $200 and I didn't have insurance as the reason it wasn't filled. I was confused why having insurance or not made a difference since I have been getting it filled. I asked if it was something new, she stated it was policy. I was already driving to the facility to go through the drive through but insisted on going inside to find out more about this new policy. The employee (M) came from behind the corner YELLING AT ME AND CALLING ME A LIAR when I asked to see the policy and the supervisor (A) stated that we were being emotional. All I wanted to do was get the 1 medication that was ready, but (A) came back with the unfilled meds w/o my knowledge, which kept me waiting even longer. There were drips of customers, so they were not busy when I came in. I was so embarrassed and highly upset as I suffer with and illness and can't take this level of anger from others w/o retaliation. But I took deep breaths and closed my eyes. I made a call-in complaint the next day, then received a call from manager 9/8. I was advised that they will "talk" with her. The whole treatment I received was unnecessary! I will no longer use this Walgreens pharmacy.
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August 2023 by Rina Yell
Horrible customer service the heavy set lady manager that was there today need extra training I'll use my gas and go to the other Walgreens down the way
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August 2023 by Cyndy S.
Called ahead to ask if they did passport photos they said yes. I asked again if the camera was working and I was told yes and I said I was on my way before hanging up. I got to the store with my 2 month old just for them to tell me. We asked if they could verify because we had called 5 minutes before coming and the employee didn't even bother he just kept saying it wasn't working. It's hard enough to take my baby out but to deal with the lack of communication and lying from the employees is unacceptable. If you don't wanna take the pictures just say so.
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August 2023 by B P
RIDICULOUS! The fact that i'm TOSSED around on HOLD for 12 minutes to speak with the pharmacy before even being greeted is PATHETIC. GET IT TOGETHER WALGREENS !!! If I could give no stars, I WOULD.
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June 2023 by Desiree A
PHARMACY IS TERRIBLE!! GO SOMEWHERE ELSE! there's another one down the street. I can't even begin to tell you about how many times this place has done me wrong. Thanks for making me leave work early to get my medicine, cause you call and tell me if I dont get it within the next hour that youll put it back, but NEVER even tell me its ready until the previous day. I have asthma, jerks. I need this to breathe. No consideration!!! Never coming back. ✌️
