Walgreens offers a range of services including prescription refills, health and beauty products, and photo printing. The pharmacy team is highly regarded for their helpfulness and kindness. Damonica, in particular, is praised for assisting customers in getting the best price and managing lines efficiently. The staff generally appear friendly and happy to work, creating a positive atmosphere for shoppers. One standout employee is Diego, who demonstrates excellent customer service by being pleasant, asking about customers’ days, and following up on issues like missing photo orders—showing a level of care that is increasingly rare. Despite these positives, some reviews mention frustrations with prescription services, such as issues with insurance coverage and delays, which can lead to inconvenience and disappointment. Customers have appreciated the pharmacy staff’s empathy, especially during difficult situations, and have expressed gratitude for their assistance. Overall, Walgreens is recognized for its friendly staff, good customer service, and helpful pharmacy team, although some experiences with prescriptions and insurance can be challenging. The store maintains convenient hours, making it accessible for various needs.
Helpful, friendly staff. BUT, wait time at the drive-up is ridiculous. I am handicapped and must use the drive-up.
November 2024
If you reside in Tangelwood area of Houston. Y the HCC off of Wooodway Dr @ Chimney Rock Houston You would know why I gave this Walgreens a 5 star rating! And ask for Janathan
November 2023
Very clean,organized, and helpful. Love my neighborhood Walgreens.
