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August 2024 by John E
I have never seen such a team of incompetent and carefree folks at the pharmacy anywhere else. Stay away from the pharmacy at this location for your own good.
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July 2024 by Jennifer Rodriguez
My daughter asked the manager to check the price of something and she had an attitude.
And the cashier Jane was very rude.
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July 2024 by LA X
DO NOT, DO NOT, DO NOT get money from their ATM!! The employees don't even trust the money. This whole location needs to be scrapped, products and employees are beyond subpar.
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July 2024 by Jay Kris Cariaso
I like the store awesome customer service ???
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May 2024 by Frank Garza
The black African manager, he is such rude person. Very arrogant,does not have customer service skills and treat people with respect!!
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April 2024 by Maria L.
you can visibly see customers steal. it's a walgreens to avoid. the location has gone downhill. buyers beware. was standing next to a couple in the coffee section when the young man stood a little too close to me. five minutes later, I got a fraud alert from my bank that someone tried using my card info for an OF accounts.
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March 2024 by Paul Andrews
I lost a receipt that I needed for my expense report the manager took 3 days and diligently searched for the receipt you can only imagine how many receipts they recieve each day anyway. He looked and looked and with the limited info he still took time to look. That's Amazing Customer Service! Another mediorce manager would of sent me on my way the first day I asked, not this manager thank you and please keep these standards I almost thought I was back in time. Give that whole store a raise not one employee was nasty to me. When they could of easily dismissed me. Again Thank You and if you do something for that store then rethink your reward program if don't hace one for your employees GET ONE! THEY ARE AWESOME!
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February 2024 by Kirill Demidenko
This is ridiculous. I gave them my prescription more that hour ago, and it still not ready. This is ridiculous. If you have any other option to pick up your stuff, it will save you a lot of time. It was the worst service I've ever had in my whole life.
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February 2024 by Lela Kemp
If I could give ZERO stars I would!! Service (mainly pharmacy) has always been sub par and takes FOREVER!!! But ive lived n Katy near this pharmacy for 30 years and was a creature of habit, But today took the cake for me, im DONE!! Hisham the pharmacy manager was incredibly rude and tried to stereotype me. I draw the straw here and will be taking me and my family's business elsewhere and will be sure to spread the word to ALL of my friends and family!!!
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January 2024 by Stephanie L.
Unbelievable the attitude from the worker -Michelle-Honestly a big fan of Walgreens and all u can purchase from there but she refused to sell me anything unless I'd sign up for them I just wanted to purchase toilet paper it's crazy to me she kept insisting if I wanted the sell I'd have to sign upidk how that makes sense buh some workers shouldn't work in costumer service if they don't have the training for it
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December 2023 by Michaela C.
If you are coming for the pharmacy, this is by far the slowest drive up line ever. The average wait time per car is 12 minutes. I have waited 45 minutes to pick up prescriptions with only 5 cars in line.
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December 2023 by Ash713
I feel like being a pharmacist is probably a thankless job. You get yelled at when the drug is not in stock. You get yelled at when it is not ready when the customer expects it. You get yelled when the customers insurance won't pay for or cover more of the cost of customer's drug. Oh and lets not forget about the thousands of prescriptions they have to get correct with 100% accuracy or it could negatively affect your or your loved ones health. Put all that stress into a VERY busy location as it can be a no win scenario for these hard workers. So with in mind, let me offer my review of this location. 1. Yes the drive through could you use better management. That is why I give it 4 stars instead of 5. And while I agree this needs attention, I have to laugh at peoples anger at it. I solved the problem by going inside. I was in and out. 2. While inside I saw the staff bending over backwards to take care of everyone. 3. On my last visit I had a wonderful gentleman go the extra mile for me and find a coupon from the eye drop manufacturer that brought my prescription cost from $125 to $25 (roughly). He didn't have to do that. He was slammed! It meant the world to me and during this time of the year where every penny matters, it was appreciated! 4. While all pharmacies are having trouble getting certain drugs in, I feel like this location works extra hard to meet the consumers needs the best they can. They are great about communication! I have two prescriptions that I need for my kids that are on national back order. And while this stresses me out, I have faith in the staff at this location that they will do all they can to fill it for us."Do on to others as you would expect to be done on to you." And try to give a little grace to those people working hard on your behalf. Cheers!
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November 2023 by Ted Diaz
This pharmacy needs to be shut down expeditiously and should remain ONLY a Walgreens store. The “drive thru pharmacy” is beyond ridiculous when it comes to efficiency and time management. It’s just as bad if you park your vehicle and go inside. Everybody working in the pharmacy needs to be re-trained or replaced. It’s like this every single day.
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November 2023 by Khadija Usmani
Worse pharmacy ever, the staff so rude. They give you hard time for no reason!
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October 2023 by Rik H.
Death Dumb & Blind Stay away from this locations. They fail to listen to you and resolve any problems you may have.