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February 2024 by Erica T.
This the worst pharmacy. The customer service is horrible. It takes forever to pick up a prescription
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February 2024 by Mark Allison II
If the illness doesn’t kill you first the customer service at this a pharmacy surely will.
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January 2024 by Rosa Rivera
Please save yourself some time and energy and just go to another Walgreens. The pharmacy is always packed whether you go through the drive-thru or inside. Don't even bother calling them unless you're ready to spend an hour on the phone. They'll hang up on you or forget that they left you on hold. My favorite is paying for my purchases and witnessing multiple people just walking out with items. I'll be driving the extra mile or two to the next Walgreens because this place is a circus.
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January 2024 by Marcus Travis
Was my preferred store but I will switch my prescription over to a competitor! The pharmacy had me on hold for over 30 minutes that’s not appropriate. Why would I recommend or patronize a business that doesn't care about a customer’s experience they failed and if I could give them no stars I would!
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January 2024 by A F
Not good place at all, because I went 4 times to get my prescription, every time I got answered that’s not covered by insurance, I knew it will covered but every single time they refuse, and finally I got my same prescription from another Wallgreen by same insurance. Second, they’re not preparing the prescription on time and always they missed the items. I visited multiple times just for one prescription.
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January 2024 by Jean Davis
Today(January 8 2024 at :7:41pm I was on hold for Walgreen again and they hung up on me. This is 6 time in all now.
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January 2024 by ana lopez
The pharmacist gave me the wrong medication and lost my order too
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January 2024 by Art Palacios
I waited 30 minutes in the lobby to get a COVID / flu test done and after they mistakenly gave me paperwork to give me a vaccine, then they asked me to get in my car and go in the drive-thru that was already clogged and not moving.
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December 2023 by Allison S.
The Walgreens pharmacy on old Spanish Trail is the most unprofessional ignorant group of people I've ever had to deal with they hang up on you they refuse to give you the phone number. They refuse to cooperate as a professional organization. They should shut this location down.
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November 2023 by Kelvin Shepherd
As I walked into Walgreens, a young lady was cursing under her breath as she left; and I realize now that I should have turned around and left also. Everything I wanted was locked up and I waited over 10 minutes for help that never came. I finally left cursing under my breath that these people don’t respect their customer’s time.
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November 2023 by Ashley Edwards
Very disrespectfulThe people at the drive through pharmacy hung up on me 3 timesI called to speak with the supervisor and they gave me a manager that also hung up on meAnd the pharmacist has a very nasty attitude with her long orange fingernails
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October 2023 by Mark Jones
The staff had security lock the door at 11:55 pm (Marshawn Allied Security) not allowing patrons access .This location has become a nuisance especially with their employees subpar customer service. 10/14/2023I attempted to get the ladies attending the registers names they just walked away from the front doors ...
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August 2023 by Rudy T.
I have been coming to this Walgreens for a long time. One day I was waiting for my medication and I overheard the short Asian head pharmacist talk crap about the patients and laugh about them with other staff members. What does he think he is someone important like a doctor. It does not take brains to be a pharmacist. They also make a lot of mistakes with your medications by giving you someone else's medication. Bunch of shitty people!
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July 2023 by Stephanie Johnson
IT'S NOT NICE TO HAVE HOMELESS PEOPLE MEETING YOU AT THE ENTRANCE . WHAT HAPPENED TO the SECURITY GUARD THEY USE TO HAVE WALGREENS YALL MAKE TO MUCH MONEY NOT HAVE BETTER PROTECTION FOR YOUR CUSTOMERS AND WHY MUST EVERYTHING BE LOCKED UP AT THIS LOCATION IN THE WOODLANDS THERE'S NOTHING LOCKED UP AMAZING HOW NEIGHBORHOODS WALGREENS ARE DO BETTER THANK'S
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July 2023 by Henry N.
The pharmacy here at 3822 OST is pretty sloppy overall. They make mistakes, many of them. They argue with you when you point out their mistakes, and when they finally acknowledge their own mistakes, they offer no remedy. Their mistakes have cost me money, they have caused me to go for periods with no medicine when a legitimate prescription had been issued. I would say to avoid this pharmacy.