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October 2024 by Jesus Pozo
Super good attention from the workers
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September 2024 by Erica V
The pharmacy department is not running to its fullest potential anymore. I dropped off a prescription about a week ago and have not received any sort of update on it. I called and the virtual assistant said there is no pending prescription. I went by after work only to find out they now close early at 7PM. I tried to stop by on my off day, turns out they are also closed on Sundays... I am going to try to figure out where my prescription is at and once that order is filled, I will have to consider CVS or Walmart for my medication orders moving forward.
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September 2024 by David Contreras
Bad customer service, I left photos for print and when I arrived they were not ready, after 55 minutes. They didn't care to have them ready, they lost to received $80.00 on my photos. Need to hired people whom they really want to work and make customer service reliable. This happens at 4:20 pm 08/25/24.
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August 2024 by Carolyn Davis
Today I had a list of quick errands I wanted to complete. While en route to USPS, I remembered that I wanted to buy an extra dental bath container for my travels. So, I quickly pulled into this Walgreens. Thankfully it was open, but Hurricane Beryl damages were evident.
The store itself was clean, aisles navigateable and conditioned. Restocking was going on, but I really didn't see employees. I headed to the dental care aisle and found what I was looking for. At the register, I didn't see anyone, but a FedEx employee walked in, making his delivery, and spotted a Walgreens employee. He was the one that told me she is on her way. Once Leslie finished up with him, she signed on to the register and checked my purchases out. Her smile and eye contact were good. Otherwise, she was very quiet.
Wheelchair accessibility to store is somewhat hindered at the moment, due to Beryl. However, I did notice a repairman working on it.
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July 2024 by Samantha Lennon
They are saying my prescription is filled even though their location is closed. Now I am talking to extremely rude customer service people and am unable to get my meds transferred.
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July 2024 by Alisha B Lee
The customer service that I experience today was piss poor. I had questions as it relates to passport photos. Walgreens always advertises a quick and easy process with friendly faces. THAT WAS NOT MY EXPERIENCE!!! More like smug faces and big attitudes. I tried to ask questions as it related to the attire for the photo because I truly didn't know and the photographer didn't feel like answering my questions.
I took the photo with my normal smile just to be turned away from the agency because they want a natural look with little to no teeth showing. I specifically asked the lady if I should smile or not and she stated, "Do whatever you want!" I paid my money for the photos, wasted gas driving downtown, and missed an appointment all because the photo was incorrect.
It's said that consumers have to be treated in such a manner and we have to endure the aftermath of wrong information. I expect more from managers and leadership!
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July 2024 by William Cara
Jennifer the manager went above and beyond to accommodate my needs as well as the other employees. Kevinid#315 also is an exceptional employee. Walgreens should be thankful they have such outstanding employees.
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July 2024 by Aubrey Bettis
Garbage store staff suck bad attitudes
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May 2024 by Gilberto Cantu
Do not come here to fill prescriptions. They will close the pharmacy while you are in line. Spoke with the manager and her response is they close at 7. No sympathy or care although you get there before closing.
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October 2023 by Ashley Flores
I went here the other day and was having a hard time finding my items, but the manager named Victor was super helpful (,: he definitely knows about customer service
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October 2023 by Thomas McNash
Warning, this location is incompetent and can’t print a simple sheet of paper.
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October 2023 by Yosvani Janeiro
They are thieves, I missed the Tylenol and when I returned 5 minutes later the cashier acted like she didn't know, she stole from my face
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August 2023 by Mohammed Hamodi
The old lady for the pharmacy dept was very slow and she was on the phone i wait 30 minutes then she said we are closed for lunch time then they left me waiting in the lobby ??already my man pharmacist fax them my medicine proscription i will give this pharmacy 0 feedback customer service ?
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December 2022 by Maria Mondragon
U would give it 0 stars if I could. Very bad service!!! They had my son's medicine on back order and they didn't communicate that with me. I had to call more than 3 times to actually talk to someone.
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October 2022 by Arthur Wardrip
The manager Rachel was an excellent help with our photo needs today........thank you Ms Rachel