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November 2024 by Diana Hernandez
I had an incredible experience here! Alison, the consultant, was absolutely amazing. She provided top-notch service, helping me find the perfect dress with so much patience and sweetness. She made the entire process enjoyable and stress-free.
The seamstress was equally fantastic—professional, skilled, and accommodating with my timeline. They truly go above and beyond to ensure everything is perfect.
The shop also offers a wide variety of dresses for all budgets, which makes it accessible for everyone. Their excellent customer service and attention to detail made this a memorable experience. Highly recommend!
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November 2024 by Lauren Bohm
My sister-in-law is getting married and we went to Ventura to look for a dress. We had an incredible experience shopping for a dress and she found the one! Their customer service and making her feel special as she searched for her dress was top notch and exceptional. Unfortunately after that it completely changed. We went for her “try-on” appointment and it was so disappointing. My mother-in-law and I were running late and when we got there we found her in a dressing room trying to put her dress on all by herself with no one helping her. They just put her in there and handed her the bag. We had concerns about the way it fitted in one area and the lady at the front (I think she was a receptionist?) was less than helpful. She kept saying “it fits. This is your dress” when we asked if there were options to loosen part of the back where it was tight. Then she looked at the date of the wedding and said “oh you have time. You can come back in a couple months and try it on again to see if it fits” which felt like she was implying she should lose weight. We had a few other questions about a vail and honestly this lady made us feel like we were a burden even being in the store. Thankfully at the end we did have a a different lady help answer vail questions and I wish I would’ve gotten her name because she was the only one that offered a small glimmer of “special” for us. It truly felt like since they had the money they didn’t care anymore. The whole process of picking out the dress to the final alterations and fitting is special and the bride should be treated as such.
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November 2024 by Jessica Hernandez
A few weeks ago, I found my wedding dress here at Venturas Bridal! Veronica was my stylist and she was so sweet and amazing!! I told her what I was looking for and she brought out so many options for me to try on. She never made me feel rushed and she gave me all the time I needed to make my decision. She and my mom were my hype women when I tried on my wedding dress lol! I appreciate the time and great customer service Veronica provided!!
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November 2024 by Andrea Ramirez
Putting this here because I wish I had thought about this while dress shopping. When ordering the size of your dress, please think about WHERE the tailor will remove fabric from your dress for alterations. If you’re between sizes they’ll always size up, but think about how that will change the style of your dress. My open back dress changed drastically because so much fabric had to be removed and 2 different modistas told me I probably could have gone down a size when ordering. We had to get a little creative during alterations. Something to think about while shopping for your dream dress. Other than that, I had a good experience here :)
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October 2024 by Ana Nelson
I really wanted to give this place 5 stars after my first visit and purchase of my dress. I found my dream dress here, and it was absolutely perfect. In'Tress assisted me during my initial appointment, and she was fantastic—her customer service skills were top-notch, ensuring my party and I had everything we needed.
Unfortunately, the service declined after that. In each of my subsequent appointments and fittings, I felt overlooked and undervalued as a customer.
During my try-on appointment, I had confirmed my appointment via email, but when I arrived, they had no record of it. I offered to show them my confirmation, but they didn't care to see it. While they did fit me in, the treatment I received made it feel like we were an annoyance, and I couldn’t get out of there fast enough.
At my first alterations appointment, my friend and I walked in and explained I was there for my first fitting, but we were told to stand aside without anyone bothering to ask for my name or any information. We were left waiting for about 15 minutes, feeling completely disregarded, before finally making eye contact with someone who eventually helped us.
Then, at my final appointment, I received a call saying they needed to reschedule me without any explanation. When I mentioned I needed to check my schedule, the lady on the phone responded rudely, "Well, you can only do Saturdays, right?" even though I wasn’t the one rescheduling.
During my last fitting, I hoped to receive the same level of service I experienced during my first visit, but once again, we were asked to wait to the side, with no follow up or feeling of urgency. When my mother-in-law had questions about the dress, the alterations person seemed annoyed and impatient, making it feel like we were being rushed out of the store.
Overall, after my initial dress purchase, I felt like an annoyance and was constantly rushed to get out of their way. It seemed like after they already sold us, we were just a bother. This is a once-in-a-lifetime experience for me, and I wanted to feel cared for throughout the process, but unfortunately, that was not the case.
The only reason I’m giving 3 stars is due to my love for the dress and the great service I received from In'Tress.
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October 2024 by Maria De La Riva
In’Tress was an absolute fairy godmother!! I went to 2 places before this and never felt so comfortable. She was so sweet, so helpful and just made this experience amazing. I will be going back to see if the dress is the one!! She asked me all the right questions and made my vision come to life!!!
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October 2024 by Kaylin morris
If you need a stylist who is going to hype you up and make sure that you feel your best in your dress, I highly recommend coming and seeing In’Tress! We clicked right away and she made sure to make me feel heard in what my likes and dislikes were! She also never pressured me into anything I wasn’t comfortable with whether is was putting on a strapless dress, or ringing their bell when I said yes to the dress I chose! 1000/10!
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October 2024 by Becca Bhatt
In’Tress was absolutely amazing in helping me pick my dream dress. She pulled things I might be interested in, made sure to keep within my budget and was so fun with the wedding party. She really helped read how I was feeling about each dress and hyped me up about the dresses. Loved my experience at venturas and can’t wait to try on my dress in a few weeks.
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October 2024 by Devyn Hathcock
Miss Allison was absolutely wonderful! She was very knowledgeable, helpful and an absolute sweetheart. She helped me navigate through my indecisiveness, helped me learn about fabrics and such things, and overall really helped me assess all my options. She is a doll and makes one feel very comfortable :)
Very grateful to have her be apart of my wedding journey. Definitely recommend her!
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October 2024 by Lashanda Craig
The experience here was extraordinary. The staff is very professional, interacting and pays attention to the detail of your preference. My consultant Intress is the one to request. We had so much fun in selecting dresses that was to my liking. She showed me several dresses that I would not have picked, but eventually looked good on me. With her help I said" Yes to the Dress". Thank you, Ventura, for your assistance in making my wedding day on that i will not forget with the beautiful dress that was purchased.
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October 2024 by Scott Chandler
They exceeded my expectations! The selection of gowns was incredible, and the staff made the experience so special with their personalized attention. From fittings to final alterations, everything was seamless. Highly recommend!
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October 2024 by Christina Cano
Found my dream dress at a bridal boutique but it was way out of my price range. Went to venturas & found THE EXACT same dress and MUCH cheaper. Wonderful customer service (thank you In'tress)! The alterations were perfect (but a little pricey)! Would highly recommend.
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October 2024 by Arlene Flores
The receptionist was absolutely ridiculous!! Older lady that had an attitude with every single sentence she spoke. Me and my mom are both getting married and decided to go and look for dresses together, we came Saturday 10/12 thank goodness the lady who ended up helping us was very very sweet and had nothing but a positive and helpful attitude which is the only reason I am giving two stars. My mom saw a dress she liked that day and put it on hold and made an appointment for today to try it on and let my father decide on it because he would be the one paying. They both were met with the same rude receptionist and told my father he was not aloud to look at any dresses. Excuse me? Then why are they on display? Needless to say my mother and now I will not be giving any business here. Thanks again for the sweet girl who helped us that day.
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October 2024 by Stephanie Castaneda
The manager VERONICA, is horrible. The attitude and everything. Didn’t even apologize for a mistake she did and 2 days before the day of my wedding.
On top of that, when I got my dress back there were MANY stains on it that WEREN’T on there before. They said I stepped on it, haha. Never stepped on my train. The amount of money spent here, is crazy for the service they give. Would not recommend this place. They just want your money.
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October 2024 by Jennifer Marquez
Tomasha was so helpful and caring. Willing to go above and beyond to make sure I was saying yes to the dress of my dreams! And I found it because she showed it to me. She is the sweetest soul and will recommend everyone to book with her. Venturas bridal is a very unique and pleasant place to stop by and look at wedding dress.
Thank you Tomasha! Your the best
