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September 2024 by Sergio Guerra
People are not helpful
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August 2024 by Denny N.
Thank you for professional and kind service I appreciate it cuz the post office in Copperfield is a disaster
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August 2024 by Natalie Gama
Horrible customer service from the two ladies behind the desk this morning. im not sure what their names were but they definitely need to practice better customer service.
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August 2024 by Icon Yorktown
I am a property manager for a community that Brook delivers mail. I would like to give a 5 stars to Brook Sherman :) She has a great attitude and customer service. Brook is always smiling and very pleasant. She takes pride in her work and goes above and beyond. Thanks Brook for the positive vibes!
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August 2024 by Jenny Zambrano
Kimmi took care of me today,excellent customer service and knowledgeable.
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July 2024 by Virgil Reed
Paid over $100 for 4 day shipping 11 days ago. Still no package.
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June 2024 by Meagan
I went in there in the middle of May for a passport walk-in a little after 9am. I didn’t know they only accepted cash. I can’t remember if they took my name down before or after I ran to the bank to get the money but there was only one lady in front of me with her 3 or 4 daughters that were getting their passports done when I left. When I came back with my cash, I did have to wait a while since their applications were taking so long. Other than that I didn’t have any issues. But the next week, my boyfriend tried to get his done, he gets there at 8:50 which is 10 mins before they open for passport walk-ins and the list is already full. Unable to get his done he tries this week. He gets there even earlier around 7:25 and there’s already a line outside the door waiting for them to open the post office. He said most of the people in line had passport applications in their hands. He was the “6th” person in line and that didn’t include the entire families that were in front of him. When they opened they stopped writing down names on the list before he could get his name down. Anyone looking on the website would assume going there at 9am would be the ideal time to go and not expect the damn list to be already full. I’m not aware of any place that takes names down for walk-ins 1.5 hours before they even help the first person or first group of people. They need to have some sort of rule that if you have more than 2-3 people in your group then you need to make an appointment, or have multiple people helping and maybe have one person do the groups of people and another for whoever is by themselves since the demand for everyone and their mother to get their passport is so high.
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June 2024 by cornelio G
Nice experience fast and friendly
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June 2024 by Mayte 's hair salon Spa
They are very friendly, I love the service.
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May 2024 by Jonathan Arvizu
Good place
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April 2024 by Michelle Portillo
If I could give 0 stars I would, I had arrived and as I am waiting to be attended which did not take long as there were hardly any customers, I notice that the worker was super bothered that the customer ahead of me was having a little trouble speaking English to him, and aggressively asked me to step in to help… I translated and they moved aside as they were filling some stuff in to ship.. I bring my package in and he’s almost refusing to take my return because it’s not taped up, mind you I’m paying 8 dollars for the return and wasting my gas to bring this package to USPS. The least Kim can do is tape it up as there is a tape right next to him, that took him no more than a minute to tape up.. Don’t understand why companies hire people with no social etiquette that can’t deliver a sentence without coming off like a complete a******. I never leave reviews but this was necessary. It wasn’t even busy for him to speak and act the way he was.
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March 2024 by Alejandro Benitez figueredo
Documents are lost
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March 2024 by S L
5 zeros! Poor customer service, very rude!!
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March 2024 by Shina Sunshine
Only post office in Katy area that will answer the phone after trying to call the post office that i actually need to speak to after 33 days ! Thank you Melanie u were a help
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March 2024 by Eduardo Ramirez
0 stars yall suck been waiting for a long time for my package that should of been delivered 2weeks ago
