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August 2024 by hsn i
The broken door is open all the time, while AC is on inside. The drop-off box is almost always stuck. Management at this location is really careless. They should be fired.
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August 2024 by Lane
I wish all post offices were like this one. Truly amazing customer service without attitudes. Even when the lines are long and difficult customers are taking forever, they continue to tell you thank you for your patience and we'll get with you as quickly as possible. This location actually will scan your prepaid labels for you as well. Thank You for the wonderful service you guys provide! You guys deserve a raise!
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August 2024 by Margaret Atkinson
Great service, always helpful. My PO Box over flows and workers nicely put my mail aside with no complaints. Five years box customer, zero complaints on my behalf.
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August 2024 by Dan
I mean it's the post office so... But I had a quick and easy time here picking up a package at a non busy time.
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August 2024 by Julia Horie
Please change the closing time to reflect the actual hours. Rushed here to get here before 2pm only to be turned away because they close at 1:30pm.
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August 2024 by C G
Drove to get to this location because they don’t close until 2pm and Saturdays, I get here at 1:50 pm and they have the door locked saying they are not letting anyone else in
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July 2024 by simon Jiang
Excellent service. I was dropping off pre-labeled packages. The lady on the counter help me to scan the drop off form while waiting for the other customer at the counter filling a form. Very efficient service. Highly recommend.
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May 2024 by Leo De Leon
Friendly, knowlegeable attendants.
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May 2024 by Yessica Martinez
Excellent service, and excellent customer service. Maria attended to me.
They are friendly, I saw respectable treatment towards others.
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April 2024 by Chris F
Scheduled a passport appt and we got a call 2hrs before to tell us it's cancelled and their sorry for the inconvenience. The reason "not enough clerks"
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April 2024 by trishdesires
Please fully train your staff. To the Asain postal clerk and her supervisor who do not know how to ring up a person paying for a PO Box located in Cypress... a supervisor from the Cypress location demonstrated how all you were to do was press "PO Boxes" and then "National" and follow the prompts from there to look up ANY PO Box in the U.S. The postal clerk was very friendly and professional which is rare...and earned the location 2 stars...but friendliness isn't helpful even the site supervisor is too incompetent to train clerks to push the right buttons on the touch screen POS system.
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March 2024 by Millie Boa
The service I received today at this location was excellent. Both clerks were friendly and helped me to fixed my package label to send it right. I went back to the line to fixed the label but they double checked it right this time. Thanks!!
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March 2024 by Linda Zappa
This post office is so much better than my neighborhood post office. You can drop off packages after hours, and there is a self-service kiosk to weigh and mail packages. The staff is nice and friendly.
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February 2024 by BLUE BETAR
Shane Dobbs was extremely unprofessional with me today. Refused to help me ship my packageHe said he didn’t have time to typeMy label. I waited in line for 20 minutes. Have shipped multiple packages here and never had this issue
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February 2024 by Tammy Weir
I know that the USPS is not looked upon very well these days with so many issues in Houston right now. However when I have "over the top" service I try and share.I was at the post office thid morning at the Memorial Park location and I had outstanding service. She (clerk #7) welcomed me at the door. She also caught a MAJOR error my accountant did on one of the addresses I was to send corporate paperwork to. After calling my accountant to confirm, she was indeed correct...they made an error.I want to say, not all USPS staff are bad, and I just wanted to ensure this employee was recognized. I have sent in a review to USPS also, they should use her as a client service example. :)
