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August 2024 by Flor Ruiz
Horrible experience! They have no respect for customers!!!
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June 2024 by Norma Guzmámn
They don't attend to it quickly, I waited more than 30m just for them to measure an application and we only had 4 people waiting because only one person attending at least they should have been attending to 2 other people
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May 2024 by Mabel Corea
Junk place to send package the pa
They sent it to VAT Temple, they sent it to New York and went down to Austin, then it arrived in Houston and they haven't delivered it. The workers are irresponsible because you don't provide insurance, so your package will overflow in any state. The employees don't know what to do and they can't do anything. Don't just wait to see if they return the package, don't trust this email.
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May 2024 by John Eric
It's a post office
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May 2024 by Nobuhle Hlongwane
The worst USPS ever. The lady that worked there made me cry!! The lady who was at the post office came to me outside and felt sorry for me after she witnessed how I was treated .She said the charge would be $48 and then charged me over $100. Her attitude omg!!! She told me to hurry up because they are closing. She said oh well make up your mind quick!! She was complaining even before that saying she can’t wait to get home but to talk to me like I’m nothing that was not nice at all!!!! When I moved I had a problem with a person who’s suppose to give us our mails. We would ring a bell and no answer but I didn’t write a review about that . I let it go but this one. No man this lady shouldn’t be working for the community. Period!
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May 2024 by Felicia Washington
No person is there to assist. But everything is self-serve.
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May 2024 by Christina Sheldon
I was able to do self serve so it was a quick trip in and out.
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April 2024 by Felicia Brown
No point in making a passport appointment. The only person capable of helping leaves for lunch during your appointed time. The reviews are are pretty much correct about this place. DO NOT GO THERE. Then maybe they'll get me management or shut it down! Terrible service!
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March 2024 by Chase Jordan
What is the point of having a bell window if you're not going to answer it?? I just drove up on the mail carrier to only tell me "ion know this not my station"
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March 2024 by Erin Fergerson
The post-men/women that delivers mail and packages need to be reviewed. I'm constantly getting mail and packages from all over the city, and what does belong to doesn't make it to my front door. I made a large order to a company that split it into 2 separate boxes & tracking numbers. They were due to arrive on the same day. The packages traveled all the way from New Jersey. They say one on my front door and kept the other. They marked the one they kept as "no such number". To make matters worse, they marked the wrong one as delivered!!! Now I have to sort out this confusing mess with the company I ordered from and USPS. Problem is, THEY DON'T ANSWER THE PHONE. It is ridiculous that I've placed several calls throughout the day, and it will ring until it hangs up or give an immediate dial tone. There needs to be a THOROUGH investigation into the delivery employees. They constant delivery of other people's mail/packages and not getting what ACTUALLY belongs to me is very frequent and unacceptable.
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March 2024 by Patti Insani
Because of all the negative posts about this particular post office, I almost didn't go there to mail my pkg. Because I don't give much credibility to everything I see on social media, I went there. I used the kiosk to create the postage for my package and it worked fine but when I attempted to put the pkg in the drop, I couldn't get it open so I had to stand in the line anyway. The line moved fairly quickly and then I reached the worker who was very kind to explain to me that my postage was incorrect and why. Also he processed my pkg very quickly with the difference in postage costs and I was out of there. Also my pkg was received in two days.The only issue is that the outside drop boxes have been moved but the directions are wrong. The neighborhood has declined remarkably so maybe drop boxes are not safe.
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February 2024 by L.P. MCC
This place is a waste of Tax payers hard earn money. Poor service and accountability is no where near proper. There is only one package manager no one knows where your mail is and if you visit the post master is like waiting on a baby to come.. Damm shame....This place don't deserve one star.
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February 2024 by Kendra Beasley
The Mail man keep putting unable to access which is a lie! He never walk around to deliver people packages I'm pissed Fire the whole staff!!
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February 2024 by Gera T
We moved out from our home and got PO box here, month later not a single piece of mail in the PO box, where went hundreds of our mail pieces during this time? You got low iq масаquеs working here stealing your mail and taking advantage of people!!! Lawsuit incoming
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February 2024 by Bullfrog 92020
Horrible service and very rude staff. This location is the epitome of government workers taking advantage of the system. The couldnt work slower or care less if they tried.