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August 2024 by M'Beauty
Mail always delivered late... Always! Sometimes pieces of mail are missing or placed in the wrong box.
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July 2024 by Laura Contreras
This post office on Maxey rd are horrible! Their staff is unprofessional and just takes your name and number and the manager never gets back with you! They need more professional staff!!! I’ve encountered where the mail person stated she delivered a package I have cameras she never went and delivered anything I spoke with a manager and stated we will reach you as soon as we speak with the mail person that stated she delivered the package. I never heard from the manager or anyone else! How is it possible you can’t even trust the mail person delivering your mail!!!! This is ridiculous !!!!!
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July 2024 by Magic Palace Kingdom
The most horrible service their is.... uuggghhh I left shaking out of there... i mean this world is all upside down but it ain't my fault his life is wack and i say that cause everytime i have to come here has a f attitude.
tracking states its been delivered, reviewed my cameras and there was nothing during that time... Newaygo so I came to po and this "man" Michael couldn't be any ruder.. GOD I swear I held myself back cause I knew being arrogant like him wouldn't get me anywhere ... I do all my service at another location but when it comes to packages supposedly delivered I have no other choice but have to go get "an answer" from them.
45 min for him to say we don't have it , there's nothing we can do ????. We have a GPS tracker and it indicates it was dropped off , surely it could have been stolen possibly but like I mentioned earlier I reviewed my cameras and there was no movement during that time....
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July 2024 by Courtney Morris
Horrible!!! Don’t mail your bills from this awful place. I mailed an important bill on 7/5/24. It’s now 7/24/24, payment NEVER made it!
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July 2024 by Laura Hernandez
Does anyone take the time to look at these horrible reviews for this location??? They need to because the so called manager Mr. King is the most rudest and unprofessional manager I have ever encounter. I felt like I was speaking with a manager at a fast food and honestly I think they have better attitude and manners. This manager stated I went on vacation and they were suppose to handle it!!!!!! Like Who and what manager replies like this? Please someone take the time to look at these reviews and fire the damn staff and managers that have no respect or manners at this location !!!!! This is a post office not a fast food or convenient store !!!!!!!!
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June 2024 by The Spanish Gypsy
Every time I come here these postal workers are really mean to Hispanic ethnic Americans! I wish the USPS could get us workers who treat everyone with respect, kindness and dignity. I’m call it like it is…they only help black customers and it’s hard to get them to help any other ethnic customers. They refused to send me notices on my certified mail and they refused to look for the letter from Harris County. They told me my letter was sent back after 15 days. I asked to see how many notices they left at my house and they shut the door in my face! In addition it’s filthy inside and out, stinks all over too. Dirty walls, debris all over.
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June 2024 by Cleo Durant
Horrible service at that location. They are still trying to deliver at my address after I placed a temporary change of address and they are sending my mail back as undeliverable causing me all kinds of problems.
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June 2024 by Christopher Duarte
What a bad service and they make you waste your time and bad appointments, They told me to wait 15 minutes and they just made me waste my time .
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June 2024 by Barbara Gonzalez
This site has some workers who do not have good treatment and do not even know how to listen to the customer to give an adequate response about shipments that are not delivered to the address or appear in the mail.
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May 2024 by Halle Garcia
Today was ridiculous and the clerk had attitude for no reason
Just needed to get a package but to be told the door so rudely like I wasn’t being any sort of disrespect so why give that mess to me just kindly tell me to go to the kiosk .
The kiosk service woman was so much nicer and kind . Always hate going to this location . Better off doing Pasadena
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April 2024 by ka ek
Horrible customer service!
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April 2024 by TRUTH 67
Horrible service ,,I contact customer service many times but no respond .
Missing government mail
Missing credit cards
Missing mail from Amazon
I received mails in my box for another people .
I decided to take picture and send and send it to the TV
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April 2024 by Cherie Chalk
The line was out the door. When I took a quick peek inside, the major problem was there was only one person working in the desk area. I left and went to a different post office where there were multiple people working and a minimal wait. I was out within 5 minutes. I'd probably still be in line at the Maxey Rd one. Avoid it if at all possible.
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April 2024 by Marelyn Alvarez
There’s never enough people working the front desk. Lines are long and employees can be rude at times.
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April 2024 by Jose Aranda
Very slow
