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May 2024 by Jessica Crutcher
PSA: The lobby is “temporarily closed.” From reading these reviews, it has been “temporarily closed” since January. The grass in the parking lot is totally overgrown. The building honestly looks abandoned.
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May 2024 by Beauty Queens 101
This office customer service is usually ok but today I walked in at 4:57pm they can run the Video recording to see the time. If you close at 5pm you should still come to the door to serve customers at 4:59. I waited 13 minutes at the door ringing until 5:11. Are we on CPT or USPS time? For me to ring the bell at least 20 times for a guy to come to the door at 5:11 to say we closed knowing they heard the bell ring before 5pm. Did he not have enough time to do that 4:57-4:59 but instead 13 mins later ready to tell me off that they closed when I told him I was there before closing and he argued that I was lying then walked away as I was still talking. Absolutely poor service, I gotta start using UPS bc it’s always something with USPS. Jeez!!!!!
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March 2024 by David Daniel Turner
This Post Office is its own little one-building patch of urban blight on Houston. Weeds are growing everywhere, and they don't mow the grass. The parking lot is in absolute disrepair, and the front door is broken. Aside from permitting access to the mailboxes, it has been "temporarily" closed for months.On top of being forced to suffer their general incompetence and being made to feel like I'm walking into an abandoned building to check the mail, they've had the gall to significantly raise PO Box rates.Just think—for hundreds of dollars a year, you too can be made to walk into this eyesore, fight with the door, inhale the mold and mildew of neglect, and hope your letters actually make it to your mailbox.If you're crazy enough to get a PO Box here, make sure you don't put it on a letterhead or a business card.
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March 2024 by Roberto Rosas
They make you wait in line to tell you they do not offer services that the paper on their door clearly says they offer.
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February 2024 by Mel Bossert
Location is still closed as of 1/26/24. Go somewhere else for service.
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January 2024 by Trish K
1/2/24 Couldn't find he drive up drop off box.
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December 2023 by Keyvan T
USPS claims they delivered a package to my home, and the package never arrived, most likely stolen by the USPS employee as my mailbox and Front Door has security cameras USPS never delivered the package filing a claim, and a claim on my credit card, and filing a complaint with the USPS. The United States government constantly fails that whatever they do this is ridiculous Packages. Whenever they’re delivered by USPS.
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December 2023 by Olya D
It has been non-functioning for more than 2 months. How long is the repair going to take??
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December 2023 by DLOVE
Worthless location.
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December 2023 by Cheyenne Hines
I’m starting to think that these people are stealing my packages and it sad because I had to argue a lady down about my nieces prom shoes she told me they wasn’t there multiple times and after I informed her I worked for the usps for 4 and a half years and threatened to report them she brought them out. Meanwhile I’m sitting here waiting on my packages today that says out for delivery and it’s has yet to make it to me even tho the mail truck came already and no notice was left.they definitely sole my package because they marked it return to sender I will be making a report this office is full of thief’s
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December 2023 by Keyvan Tylka
USPS claims they delivered a package to my home, and the package never arrived, most likely stolen by the USPS employee as my mailbox and Front Door has security cameras USPS never delivered the package filing a claim, and a claim on my credit card, and filing a complaint with the USPS. The United States government constantly fails that whatever they do this is ridiculous Packages. Whenever they’re delivered by USPS.
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December 2023 by Anna Futch
Can y’all please stop marking people’s (NOT FULL) mailboxes as vacant units that should no longer receive mail just because they go unchecked for a few weeks? I know when I’m expecting mail, I have informed delivery through the USPS, and so sometimes I go without checking it for weeks at a time. I have a card in my box that indicates to only deliver mail for myself or my landlord, so there’s no reason for it to ever get full, which it hasn’t since I cleared up that I don’t need mail for everyone who has ever lived in my unit! I just checked my mailbox because I knew it should contain 2 small gifts I ordered recently, my new debit card, and my car’s new registration sticker. Instead, I got an unofficial “VACANT” slip left in my mailbox. The 2 gifts I have ordered a couple weeks ago were there, but no debit card or registration sticker, both of which were to be delivered this week. It is soo frustrating and such an inconvenience, not to mention could get me stuck with a ticket re: the registration sticker. Please STOP doing this, especially when the mailbox isn’t even close to being full.Now, it’s Friday evening and I won’t even be able to contact anyone about this until Monday. Seriously just making life harder on people who are already struggling, please stop this practice.
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December 2023 by Josefina Garcia Diaz
If I could give ZERO stars I would. We requested one day delivery of samples from our lab and these incompetent workers at USPS did not know how to access the building. If you ever wonder why diseases are not cured its because of people like that. Months of work was thrown away because they took 4 DAYS for our samples that were labeled to have dry ice to arrive at their location, so the samples were wasted by then. Terrible experience we even called the manager and he assured me delivery by the second day and he was a liar as he did not do that at all after calling him TWICE and him saying he will do it. i hope FedEx or some other company takes you out of business.
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November 2023 by M AD
No real stars to give as I was just dropping off a package. This site is mostly closed for any other transactions, other than to drop off packages and letters..
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October 2023 by Kelcey Lewis
These people are horrible Texas people are horrible rude and inconsiderate.
