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August 2024 by WSH TX
This location has made great changes recently. My business has had a mailbox at this location for years. I also do quite a bit of shipping. I used to have problems with packages shipped to my mailbox, get other people's mail and not get some of mine. Starting in about a year ago there has been a very positive shift. The employees are polite, helpful, and seem happy to be there. At one time I considered closing my mailbox, but now I am a very happy customer. Whatever changed, keep doing it.
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August 2024 by Made Colin
Excellent and kind staff service ? ?
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July 2024 by Eyaniece Thornton
This store has wonderful customer service. They have decent prices and plenty of services. I purchased a mailbox for a better price than the actual post office. I feel it is more secure when getting packages and more. All of the employees are always smiling and are polite. They help you the best way they know they know how. Thank you to this store.
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July 2024 by Donda Johnsom
Customer service varies greatly depending on who is in the store working.
6/25/24 I have you edit my review from 3 stars to 1 star. I went to mail a package. When I got ready to pay, I was told they didn't except cash. There was no sign that said it was cashless or I would have went elsewhere. I was told I had to have the exact amount because they didn't give cash back. I'm sorry if it costs $18 and all I have is $20, that's not cash back, THAT'S MY CHANGE FROM THE AMOUNT I USED FOR TENDERED!! I won't be back to that location ever. I'd tell everyone to never go to that location. SMH
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June 2024 by LovenTwan 99
Been standing outside in the heat waiting on them to open. The website says 10am it’s now 10:10 and still waiting. ??? yeah 10 minutes isn’t a big deal for some. But for someone and this is their only day off to take care of business it’s a huge deal. Side note it’s a line of 10 people waiting for them to open!!!!!! This is unacceptable!!!
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June 2024 by Cameron Scott
The lady with the make up and eyebrows is rude, lazy and ugly as heck.
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April 2024 by John Doe
I came into the store today to fix an issue with a missed pickup. The front desk person couldn't help and wrote down a 1800 number for me to call. I get that the store doesn't deal with the drivers, so I was glad for the number and have no issues there, but the number they gave me was for a construction company, not UPS customer support. If your policy requires you to pass the buck and have the customer deal with sitting on hold with a 1800 number, you need to make sure you give your (already frustrated) customer the right number. Otherwise they'll just be more frustrated, which I am.
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April 2024 by Ms A S Trotter
How quickly you deliver the packages from state to state
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March 2024 by Rafael Melgar Alvarez
I sent a package ? from this store... it was a valuable item. I had already sent packages to another branch but I don't know what happens in this one.I left my package and then they notified me that my package arrived at them but with only the empty box, I mean they manipulated it...they stole everything and only sent the empty box. STRANGE NO??
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March 2024 by Dal P
Very polite customer service, clean well organised store
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March 2024 by Amber Bree
I frequent this location often, (I love online shopping, so you know I have to make returns sometime lol) everyone is usually friendly. Today I encountered Tracey and she was rude and it caught me by surprise, the fact that I came in and greeted everyone, and Tracey wasn’t polite, white an apparent attitude gave me motivation to come on here to share my experience.
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March 2024 by Kiing Steve
The Hispanic ladies was extremely rude this morning.
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January 2024 by Raquel Eldridge
I typically only use them to return Amazon packages. However, its employees are consistently quick and courteous.
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December 2023 by Charlesley Watt
Team worked efficiently to get customers in and out quickly during this holiday season rush.
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October 2023 by Shayan Moosa
Michael is amazing!! It was a complicated return but he handled it professionally and efficiently with a smile! Recommended ??