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March 2024 by Mary C
Jackie is AMAZING at this location!!! So helpful and diligent. The BEST UPS store I’ve ever gone to!!!
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February 2024 by Dana Gracey
This was supposed to be 5 Stars, not 1. UNBELIEVABLE CUSTOMER SERVICE and Jackie, the Notary was absolutely AMAZING!
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February 2024 by Amit Kushwaha
Avoid going to the Notary there. They made me visit three times. First, they told me to come the next day between 10 AM and 2 PM. The next day, they said their notary staff would be available at 10:30 AM. Frustrated, I ended up going to another store. Don't rely on them for Notary services.
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February 2024 by Obi Wan
Ask for Lauren, she’s the bomb….best employee there….
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February 2024 by Tony Phan
Very efficient UPS store and was amazed of how fast the line moves. Came in for an Amazon return and to get something notarized. Only negative I can think of is that notary is a bit pricey ($10 per page).
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February 2024 by Ivan Arangelov
Lisa at the UPS store is an absolute dynamo! Her unparalleled dedication and remarkable efficiency transformed my shipping experience into a symphony of excellence. With a radiant smile, she orchestrated the packaging process flawlessly, ensuring every detail was handled with the precision of a maestro. Lisa's commitment to customer satisfaction and her infectious enthusiasm make her a true gem at the UPS store. Five stars are simply not enough to capture the brilliance of her service! Highly recommend for an extraordinary shipping journey.
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February 2024 by AJ New York
better go to a reputable location to return your Amazon packages, because if there is any issue, they would not be able to help. I don't even know if some of the employees are stealing the return packages.
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January 2024 by Yolanda
I have mixed reviews most of the staff are accommodating but don’t ask customers to use the kiosk if you standing around doing nothing. That is not good service.
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December 2023 by Aaliyah Horn
The people here are so nice!! I went to usps and was yelled at by there staff but here I was treated with kindness and respect!
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December 2023 by J Plaza
Very nice location. Well kept, orderly, and clean. The serve representatives are helpful, pleasant, and always seem to strive to service customers as quickly as they can. The mail service for the boxes is also good.
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December 2023 by Syed Ali
Roxanne and Lauren are one of the best UPS representatives I've ever had, came in during rush hour to drop a package and was out in 10 minutes, I've always been doing business here but wanted to write a review today , love this place
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October 2023 by IVY AYOTI
The guy at the front Eladio was very helpful and hardworking he made sure everything was taken care of! It was very busy but you could tell he was putting his best foot in.
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October 2023 by Carmen Flournoy
The employees at the ups store on WESTHEIMER and WILCREST are very friendly and always willing to help the customers, they go out of their way to help the customers especially if the customer ( like my self) is not technically savvy. Unlike the store on memorial drive and kirkwood where the owner of that store on MEMORIAL AT KIRKWOOD was very rude and disrespectful to me. When I returned a pair of shoes that did not fit. The merchant never received it and I ended up losing my money ($170.00). The UPS store (Memorial at Kirkwood)claimed that I never returned anything. . I will never go back to that for anything again, I will never even use them again.
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July 2023 by Rey
I was helped soo much by the manager Roxana! Best experience at a UPS ever! She is so nice and knowledgeable! Great experience!
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May 2023 by Cory Elliott Burke
I have been to this store twice and both times the service has exceeded my expectations. After my second fantastic experience today I wanted to make sure and leave a review for them.Today I had to mail a letter, with tracking, and I also had a small package to return to a retailer and I already had a USPS label they sent me. Here at this store they were more than willing to help me with everything. They took care of my envelope and then printed my USPS label for me, made sure it was packed properly, and then got that prepped for delivery as well.Next time I need UPS services I will drive a bit further if needed just so I can use this location again. Thank y'all! ??
