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March 2024 by Miao Miao
Came in on a Friday afternoon. The store was really busy. The staff greeted with smiles. The store located in an older shopping center with limited parking spot.
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February 2024 by Mary Conn
Super nice and helpful owner worker. Best ups experience everThank you Stephen
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February 2024 by Patrick Kools
Return packages here all the time, never had an issue. Friendly people.
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February 2024 by Debbie Putnam
I was given the best customer service ever!I love coming there when I have to send a package!
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December 2023 by Sadeq Safari
It has become my go-to spot for handling all things related to mailing and handling Amazon packages. The exceptional service and convenience have made each visit a breeze. The staff at this UPS store are consistently friendly, professional, and patient. They are always ready to assist with a smile, answering any questions I have and providing guidance when needed.
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December 2023 by Susana Porras
Beware of this store trying to make money out of your Amazon returns.I have returned many many items at different UPS stores, never have I been charged for it, other than a print label charge.If I needed to print a label, I will pay for the print at the store, which I have no problem with. At this store, The owners were trying to charge me a “Computer fee” on top of the charge for the print. It’s not about the money, it’s the wrong doing and trying to take advantage of the customers what bothers me. When I complained, they told me to go to another store. Very rude and unprofessional costumer service, will definitely report to appropriate channel.
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December 2023 by Julie
Service was impeccable, it was my first time shipping and the staff was very patient with me.
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December 2023 by Derek Skea
worst ups store ive ever seen - and its hard to be bad, its not a difficult job. we dropped a prepacked/labeled package off - 3 days later still not scanned in. called cs and they advised going to the dropoff so i did, they were rude, no bright, said "impossible", wouldnt pull up cameras. obnoxious people. i tried to be kind and patient but they just called me a liar. all i wanted them to do was pull up video and see if it was stolen or we could see something happened or it was missed in a corner - gave them the time and date - they wouldnt even look. make me think theyre in on it. expensive package to go missing. now i have to file complaints, claims, and try to help make sure nobody else has to deal with this. take your packages anywhere else.
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December 2023 by joe dolman
My recent visit to the UPS Store was not pleasant due to Sebastian's abrupt and rude nature. While I understand i didn’t have my labels ready printed and he’s maybe had a long day, his lack of manners and unfriendly demeanor was unacceptable. Everyone else in the store seemed friendly though, hopefully poor Seb was just having an off day.
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December 2023 by A Shah
Extremely rude owner. When I dropped off Amazon returns she questioned why the color was different compared to the photo on the return code. It was the correct item being returned. She made me feel like a thief. On top of it, I noticed none of those items were shipped since over 2 weeks ago. They are pending return receipt in Amazon.
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November 2023 by Sahar Golafshan
Worst UPS store for printing!! They charge a fee for using their computer. Other than that I paid like $5 for just using the computer it didn’t proceed so I emailed them the file and I was still charged for the broken computer that wasn’t working. Never experienced such thing with any UPS!!
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October 2023 by Max Mazan
Never thought I would write a review for UPS but the employees here are always so nice and speedy. I've probably been here dozens of times and never had a bad experience here.
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October 2023 by Maria K
Always great service at this location. I drive further to go to this location although there is another one much much closer.
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September 2023 by Melody Ramos
Horrible employee that literally got mad and upset with me due to the fact that I didn’t want a receipt because I had one on my end. Because I use ship station so I just strictly drop off only. But as soon as I start walking out the store the employee throws my package on the ground mind you it’s only seconds as I’m walking out. Mind you it has fragile stickers all over the box so as a person working for the UPS, they should be able to respect that period and then doing it right in front of my face like if I didn’t hear my own box got thrown on the floor. And then he comes out with a lame excuse, because I have a hernia well, then, sir, you should not even be working for UPS or working with packages.
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June 2023 by Caleb Smith
They are very friendly and have the nicest service. Parking can occasionally be annoying if it's a busy time but I'd rather come to this store than any other.
