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August 2024 by Jala Jackson
This situation occurred around 3:00pm. I had the goal of purchasing a couple of perfume bottles I’ve been wanting for a while. As I went in, I was greeted by the young girl at the cash register; however, there was a medium build, Hispanic, older woman who approached me and stated “are you finding everything okay?” I kindly replied that I was fine. However, I became so uncomfortable because of how hard she was watching me. She moved closer to where I was and watched me in a disturbing way. The way she approached me and watched me was as if I was going to steal. After a few minutes went by, I decided to leave because I felt so uncomfortable and profiled because of my skin. As I walked past her to leave, she looked at my hands to make sure I wasn’t walking out the store with any items. She didn’t say a word and could have at least said “have a great day,” but instead watched me like a hawk. I am disgusted with how I was profiled and watched. I felt that I couldn’t shop in peace, which is why I left. You all lost what would have been a great customer due to poor service and profiling. You have to be very careful with stereotyping because you don’t know what my finances or life is like. I could have blessed her, if she would have been nicer and respectful. I will never shop here again.
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August 2024 by Buffy J
Yaseel has poor customer service and was not friendly.
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August 2024 by Daniela R
Staff on floor very attentive and helpful as for the one cashier Aminah who was rude. I understand it’s a busy day and you ready to go home but don’t get an attitude when I tried telling her I wanted to use my Ulta reward points she seen my account in the beginning and she didn’t bother asking if I would like to redeem them and then asked her a question about gift cards again same attitude trying to rush me to pay. Next trip I’m definitely gonna avoid her!
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July 2024 by Liberty Engelke
The staff was very attentive and willing to help me look for whatever I needed!
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June 2024 by Rachel Dominguez
Good store to find everything you need for personal care
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June 2024 by Jorge Olvera
I was fortunate to meet with the most kind and helpful professional Jenny she help me answer a few questions about a man’s facial skin problems and skin care routine. Extremely happy. FYI I was the clueless man who wanted to take care of my face.
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June 2024 by Jeaneth Perez
Good prices
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May 2024 by S Imani Hughes
The staff is AMAZING
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May 2024 by Ariana Gomez
Lately sold out whats wrong
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May 2024 by Caressa Lemons
Everytime I book an appointment they cancel! I’m glad they did though. After reading a review about the “Master Stylist” I’m glad she canceled. I hate Sahara left. ?
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April 2024 by Escarleth Mendoza
Incredible quite great 100% recommended
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March 2024 by Angela
Ulta very organized store.
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March 2024 by Diana Garcia
Went to go exchange a simple setting powder the cashier JOSH was being so rude I have never been treated like that in my life. He huffed and puff that it would take 10 minutes for him to go look for the product. I had a gift card and was bugged that he had to change the transaction then he whispered under his breath it had been 10 minutes attending me. Horrible experience at this Ulta :(
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March 2024 by Briley Woods
Bad store
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March 2024 by Sabrina A
Coming in I’m constantly being bugged if I need help, I don’t. Second there’s not enough employees at the register, the line is as far as the back of the building.
