-
February 2024 by Nichole M. Sorenson
I was pulling in to check in and return my trailer and Rodney didn't hesitate to help. He came by and made the process really simple and fast. Thank you, so much!
-
January 2024 by Yolanda M.
The staff at this location were amazing. I had to find a location that had rental boxes in stock. Did you know you can rent large moving crates from U haul ? They are a game game changer. I found out after I purchased over 20 boxes already. I was concerned about the rental boxes fitting in my car but they came and put them in my car for me. They were patient and very friendly with my multiple questions. Moving can be a headache but the staff made my frustrated time a breeze. I only rented five at 20 bucks for two weeks. It's cheaper if you are getting them last minute. I didn't want to rush my packing.
-
January 2024 by Champion Dang
Long waiting rude employee. He tell me to wait extra time to refill propane.
-
November 2023 by Ian Wagner
Unprofessional Mangar“ that how it is ,no matter how you feel you can call HR” ..wow .. lol..
-
September 2023 by AN LE
Bad customer service. Stupid employee. Lazy employees
-
June 2023 by SPOILED ROTTEN
So the worker didn't offer rent'ers ins and because of the structure of U-Haul indoor climate control and outdoor unit I've used BOTH in the past loosing EVERYTHING TO WATER DAMAGE MOLD,& RAIN THAT entered the structure because the way IT WAS BUILT.DINT PUT UR BELONGS HERE UNLESS YOU DON'T WANT IT!!!!!
-
January 2023 by Janeht Rodriguez
Christopher was so helpful and professional! Made shopping for supplies a great experience. Thank you!
-
December 2022 by Chong Wang
I bumped into this U-Haul without any high expectation when my mechanic couldn't figure out why one of my tail lights was not flashing with a trailer behind. The only reason why I came here is that this U-Haul store is the closest one to my mechanic, and I just hoped someone here might be able to give me some advice as they might have encountered customers with similar situation. I had met with some other U-Haul stores a few months ago but they only sent me to see a mechanic.The employees and manager John spent quite some time with patience in identifying the issue, and played the role as a mechanic to fix it. They brought the tools out and took off the parts and fixed the wire issue. It amazed me as they were doing better work than my mechanic for free. I hadn't anticipated the U-Haul employees had prepared the tools and would go extra miles to fix the electrical wire issues beyond their duty so that customers would use U-Haul service. This had not happened in any other U-Haul stores. This U-Haul store staff, especially the manger John showed the best work ethics I have ever seen.The whole team here helped me with great patience, great attitude and great professionalism in their service! When I came back to return my trailer, the employees I hadn't met before here also provide me with great service. The performance of the whole team is excellent and consistent. I can't understand the reviews in average on this store is so low. I decided to tell about my experiences with this staff in this store.This is the best U-Haul store I have experienced so far. And I don't think any other U-Haul store can do better work than the staff here. I can vaguely recall another staff's name Justin who helped me a lot as well.My experience with this store occurred at the end of November and the beginning of December, 2022.
-
November 2022 by Ritza Estrada
Very bad costumer service. All employees outside talking and I came inside to purchase something and they ignored me. Why this MF LOOKING FOR A JOB AND DON'T WANT TO DO THE JOB..
-
January 2022 by William Garnes
Five stars for service, and leadership interested in solving problems; they did not have the exact equipment that I needed, so manager Steve called around to the other stores and was able to direct me to another uhaul that was able to fulfill my needs.
-
October 2021 by Mabo Moise
Best manager they got!! I wander if John actually got the time for his personal life.? Very dedicated. I visit this location approximately 4 days a week. Workers are just so fine!! Thanks for always treating me right!!!
-
September 2021 by David Ramirez
Came in today, Rodney helped me out. I wanted to view the prices and sizes of their storage spaces. He gave me a print out of their available spaces sorted by price (as requested) and showed me the storage spaces in person as well. He was very professional and diligent. Great people and customer service skills. Definitely coming back to rent a storage space here. Thank you Rodney!
-
July 2021 by Dat Nguyen
Great customer service. Thank you so much.
-
April 2021 by Jason Q
Super inefficient, take forever for them just to rent the truck and return it. All other U haul locations are much faster
-
December 2020 by rami wadood
The staff is so friendly and professional I had a trailer hitch installed with the bike rack. Ask for John he is the best
