The staff in the office are awesome, but the online services are horrible. The latest "update' took away most of the features I actually wanted. No more notifications of transactions.... No more ability to lock the account/cards.... Will definitely be moving to another bank to get the basics that FCU no longer provides.
January 2023
Truity Credit Union, especially the branch at ConocoPhillips in Houston, is the best credit union or banking institution with which I have every interacted. The staff are always professional, kind, courteous, helpful and sincerely interested in my banking needs.
December 2021
Truity Credit Union continuously offers customers high quality in person banking services that treat each account holder with care, respect and professionalism.
We are a "not for profit, but for service" cooperative financial institution. We offer a full range of financial services to our members including basic savings and checking accounts, mortgage loans, complex investment planning, and much more. Our members are our owners, there are no "shareholders" controlling the Credit Union. By reinvesting profits back into our membership group we are able to have fewer fees and better rates. We promise to treat you with respect, to be accurate and secure with your information, and make it easy for you to do business with us. We are proud to be part of America's credit union movement, where people really are worth more than money.
