-
November 2023 by Gina Reinke
MJ was excellent musical . Absolutely loved it.
-
September 2023 by Rob Herrmann
TUTS has an army of individuals calling on their behalf asking for donations! I have asked repeatedly to be removed for the call list.This is beyond annoying.There are alternatives in Houston and I suggest you spend your money otherwise... I will be!
-
September 2023 by Shaden Elkhatib
The venue is beautiful and clean. The seats are comfortable, and the shows are outstanding.
-
August 2023 by Ben Bostick
Great as always. We saw Ain't Too Proud. We went witb a group of 8 bought tickets just a few weeks in advance and were still able to get seats together. We had Cheap Seats in the Galery but the sound and view were still great. Staff was very cordial and helpful as always. I recommend at intermission check out the balcony on the main level. After Dark it is my favorite view of the city.
-
July 2023 by Bella CM
So much fun. Great productions. Nice theatre with excellent staff.
-
June 2023 by Angela Batts
Great theater. Not a bad seat in the house. Staff is very personable and willing to help if needed. There are metal detectors and bag searches upon Entergy so if you go, be prepared for that. We enjoyed it very much.
-
May 2023 by abouthat life
Had a lovely time with family here! The workers were so accommodating and kind! Highly recommend!
-
May 2023 by Jay Claudel
An amazing place that I never knew existed so close to me.
-
May 2023 by BIG Steve Capps
Saw To Kill a Mockingbird starring Richard Thomas...great show and awesome venue!
-
March 2023 by Bri Roberts
This a beautiful facility with sweeping staircases and spacious bucket seats.
-
February 2023 by Dennie Clemons
Very enjoyable evening.
-
January 2023 by L Teamer
Great Show ,Really Good Seats,Cool Audience!!!
-
December 2022 by Gregg P.
Well it's not Broadway Across America quality. Hit or miss. And some are real misses. Often sound/technical issues. Not the best quality of performers. Just okay. If you get discount tickets it is probably worth it.
-
October 2022 by Steve N.
I ordered a season subscription. I received my tickets to find that one of the shows I selected, Griswold's Broadway Vacation, had been replaced by another show, without any prior notice of the change. I was not interested in seeing the new show so I contacted guest services and asked for a refund for that show. They responded and said that all sales were final. I replied back and said that I can understand that all sales are final on the shows that I selected and purchased. I should not have been randomly given a ticket to a show that I did not wish to see. They again snapped back and said all sales were final and they had a right to give me tickets to any show they felt I would enjoy. What?!?!? I purchased tickets to specific shows. What right do they have not to honor my purchase and to give me tickets to shows THEY feel I would enjoy???I went back and forth for a few days and they continued to dismiss my concern and said they would not refund me. They finally came back and said that they would release the ticket to the show I did not choose and give me a $32 credit. The ticket I paid for was $91.50. Again, this did not make sense. This nonsense with them continued for several days. I called to try to speak to someone and explained what happened. She said that it did not sound right and I should receive a refund. She said someone would call me the next day. No one ever called.It wasn't until I filed a complaint with the Attorney General's office for consumer fraud that they replied. Now they said that they would release my ticket and that I would have to pay an increased price for the other tickets since they were not a package subscription anymore. What?!?!??! This is getting even crazier. So now you are canceling the ticket, not refunding me AND charging me additional money...? It gets better... they then said I would lose my subscription "benefits" (Worthless benefits I wouldn't use anyway). I told them if they are canceling my subscription, then they needed to refund my $25 subscription fee they charged and the full $91.50, for the ticket to the show I did not select and were releasing. Their response was...guess...."all sales are final." So you are releasing my ticket I paid $91.50 for, canceling my subscription and not refunding me for any of it, but yet trying to charge me more money?!?!?!I eventually had to call my bank and open up a fraud dispute. The bank investigated and sided in my favor. I received a FULL refund for $299.50. After this was done, I got an email the next day from TUTS guest services saying that they have made an exception and they would refund me my money but that they have blocked my account from doing further business with them.Um...1. You did not do me a favor and make an exception. The BANK refunded me due to TUTS fraudulent activity. 2. The bank already blocked TUTS from continuing to charge my card, so I did not need TUTS to block my account, as it was already determined by ME that I would not be doing business with them based on their poor customer service and fraudulent activity.This was not my first poor experience with TUTS. Several years ago I had purchased a season subscription. My tickets did not arrive before my first show. I had ordered the tickets so many months in advance that the first show came and went and I had forgotten. I got an email asking how I enjoyed my show (as if they cared) and I contacted them and said that I missed the show because I never received my ticket. They told me it was MY fault (of course). I don't know why I even bothered trying to do business with them again.I hope these two bad experiences will be enough to deter you from doing business with these unprofessional crooks. There are sooooo many amazing local community theaters in Houston. Please support them rather than going to the overpriced shows at TUTS and risk having a horrible experience as I did. I would hate for anyone to have to deal with their poor customer service. It's a shame they are so corrupt.
-
October 2022 by Jaxson H.
Love this place totally worth the drive and great theater academy anyways totally go watch shows here amazing.
