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February 2024 by Cherokee Patriot777
We loved it!
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February 2024 by Troy Cothran
Was at a all day meeting at the hotel and really enjoyed it.
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January 2024 by Dallas Beth
Mr. Hiep from the laundry service was excellent! He was very friendly and proficient. Great quality service. The hotel is in a great spot for shopping. St Regis lives up to its name.
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January 2024 by Dayna Fingers
Ambassador status review:We checked in Sunday at 1pm. Friendly front desk group. Zero upgrade for Ambassador status as “hotel was fully booked”, and that was probably true as a work retreat/meeting was going on, plus other business groups. Actually besides my husband and I, my guess is it was 100% business travelers. Actually an excellent business hotel.Staff was extremely friendly throughout the stay. House car was always less than 10 minutes away to take us to/from dinner, convenient amenity, black Escalades. The SPA and fitness area was small but had everything you’d need for a full workout or massage/facial.The room was outdated but large with plenty of storage, drawers, large safe, big desk, chaise lounger, decor from the 80’s-90’s but was high quality, yes in need of update but that didn’t bother us. The bathroom on the other hand was terrible… smelt like mold, unsafe tub/shower. We are from Florida so we understand the need to thoroughly clean with bleach or vinegar and this is needed in the bathrooms. Housekeeping was below average. I did bring this up to the front desk and they corrected the issue immediately. Also, the tub/shower has a HIGH step to get in/out and the old tub was slanted inwards so it felt unsteady and frankly I’m 53 years old and w/ good mobility…I can’t imagine someone over 60 or someone with any hip or knee replacement, trying to get in/out.We ate breakfast daily at the hotel, drinks every evening, and 3 dinners at the bar/restaurant. All our meals were excellent. The wine, Old Fashions and martinis were excellent. Harry the bartender and Ron the server were outstanding employees who have been at the hotel for 27 and 31 years. We tried the Benedict, pancakes, burrito, omelette etc all excellent for breakfast. Dinner we tried the ribeye, burger, lobster bisque, salad, and the club again all excellent.No shops except a Diamond store, I would have liked to do some shopping. The lobby has a wonderful scent. You can purchase the room spray on St Regis website which we did. The tearoom was lovely and comfortable with various seating areas BUT we only hung out there or had a glass of wine as the tea service is only Friday, Saturday, Sunday, which stinks because we love high tea at our Naples Ritz, and definitely would have done the tea possibly multiple times.We like the boutique smaller style of the hotel. It felt very personal. Employees greeted us by name. The pool is heated and a lovely area. It’s not “resort” like, it’s boutique like and perfect say if my husband was there for work, I’d hang at the pool, type pool.We also liked the 5-6 days we saw zero kids! That alone would make us return. Every guest was well heeled, dressed well, polite, yet had fun and were friendly. The hotel did a good job keeping the work conference/meeting separate from other business people.We would recommend/return but would request a room with a walk-in shower. If you like an old money feel hotel, you will love the St Regis. If you like chic, new and a younger vibe… this isn’t the hotel.PS if you need to go to MD Anderson this is a lovely retreat only 6 miles away.
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January 2024 by Christie L
I love their afternoon tea service! Classy and delicious ?
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January 2024 by Jed Trott
Not the Post Oak.
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January 2024 by Seda Akay
I got robbed from my hotel room in St Regis Houston. DO NOT STAY HERE.We had 3 rooms for 1 night. 2 of the rooms have missing items. This is not a coincidence.I had my rolex watch and my jewelry bag go missing from my backpack and my friend has his Hermes belt gone missing from his room. This all happened when we left the room to go to dinner. Hotel isn't sharing the camera footage or who badged in to our rooms. This is the most frustrating and invasive accident.VERY INSECURE AND DISTURBING PLACE. This hotel cannot be a St Regis or be a part of Marriot Bonvoy. Horrible horrible horrible.Safety: This place is not safe cause you cannot leave any valuables in your room. They will get stolen and you will never see you valuables again.
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January 2024 by sophie samuel
For someone who has frequented St. Regis for as long as I have and brought many guests along, the introduction of a staff member who greeted customers by asking if they were there for "high tea" rather than "afternoon tea" was a bit surprising, to say the least. It might seem like a minor detail, but to those familiar with the tradition, there's a significant difference between the two.St. Regis has always excelled in promoting and delivering the classic "afternoon tea" experience, and I believe it's crucial to maintain this tradition without any confusion. After all, "high tea" is technically the opposite of "afternoon tea," and the offering at St. Regis should not be mislabeled as such.My sincere request is that St. Regis preserves the essence of their wonderful afternoon tea experience and ensures that all employees are well-versed in the distinction between "afternoon tea" and "high tea." It's the little details that make the difference, and I hope the St. Regis team continues to shine in this timeless tradition.Thank you for your attention to this matter.Dec 23rd, 2023Food & drinks: Afternoon team
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January 2024 by Christi Akinwumi
Beautiful property with outstanding rooms and wonderful service. The valet was very polite too. They allow dogsRooms: Old school eleganceSafety: Very safe
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December 2023 by Wil Wilburn
Absolutely gorgeous room, fantastic service and Amazing Food. The dishes are delicious and tasty and make ones heart sing. The steak is so tender you can cut with a butter knife and the lamb chops so tasty you will smack your self it's so good. It's definitely one of the Best Hotels in Houston. We will definitely be back.
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December 2023 by Dr. Elliot
Rooms are dated and the lack of hot water when you take a shower is unacceptable at over $600 a night. Told me to run the water and still nothing. Won’t ever stay here
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November 2023 by D. J.
Excellent service, no impeccable service.Rooms: The bathrooms are wonderful and big. Great products and they have everything you could need, if not just ask.
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November 2023 by C Martin
Really nice. Friendly staff. Valet is efficient and professional. In-room dining is the best I’ve had from a St Regis. Rooms are definitely a little outdated but very clean and taken care of. Well done to this location.
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November 2023 by Don Quixote
Old hotel but in great shape. Management was great. Room service took WAY too long, but they corrected the next day. Door guys and valets are beyond amazing and professional. Will be back.
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October 2023 by Miss Texas Cardio
I had a friend drive in from Austin who was staying here & came solely for the Astros game & as a native Houstonian I'm surprised that I didn't know this hidden gem existed. I was absolutely blow away by the professionalism and hospitality by the staff. I was only here for a short time but if you appreciate discretion, professionalism, while being in the heart of all entertainment this is your place to be. A absolute gem
