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December 2023 by Frances D.
This was my first time visiting the face shop! This cute store had all the viral Korean skincare I've been seeing online! Vicki, the sales associate, is so informative and helpful with many recommendations. She has a passion for skincare and we could talk skincare all day! I love that they have testers for a lot of their products. I went with the Beauty of Joseon spf, Mediheal sheet masks and vitamin c pads! Customer service is top notch and I look forward to coming back here to purchase more skincare!
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December 2023 by Hannah C.
Cute little shop with helpful staff and a good variety of brands and products. Everything is organized. We came by for some face masks and found them easily-- prices are great and you get samples with each purchase!
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November 2023 by Lucero Solis
The Face Shop is officially my new go to for skin care products! I'm fairly new to the world of Korean skincare and walked in with tons of online research of products I wanted to try. There was one person working the floor that Saturday morning (I wish I would have gotten her name!) and she greeted us the moment we walked in. It's not a huge store, but they have a HUGE selection! She let us explore the store a bit before asking if I was looking for anything in particular. I came prepared with screenshots of products I wanted to try and questions regarding their function for my skin type, she was so patient and kind with me! She was able to explain the function and popularity of each product I had in mind as well as recommend other products for my skin/hair concerns! I walked out that day with a bag full of products and a few samples of other products to try. If you're in the Bellaire area or are looking for a Korean skin care location, I definitely recommend stopping by here!
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September 2023 by Cindy C.
Cute little shop! They mainly sell skincare products but they also have a small selection of body wash, lotion, hand cream, perfume/body mist, and lip care products. Upon walking in I was greeted by a friendly staff that assisted me with what I was looking for. They have a good selection of trending Korean skin care products and the prices are reasonable. I would definitely come back!
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April 2023 by Angeline D.
Been using Korean skin care products for many years now, I'm always happy to find my products accessible nearby. I was in search of the face shop's white seed product line and was able to find the exfoliant wash I've been using and the toner as well. (The Katy location was missing the exfoliant wash.) I was also happy to see that I could get the innisfree green tea product line. The serum and eye cream are so refreshing on the face, highly recommend. I also purchased the Beauty of Joseon sunscreen that I've been hearing a lot of buzz about. Will see how good it is. These products are definitely cheaper if bought in Korea, but the face shop will do until my next trip out there. I was given a choice between two samples - acne or anti-aging. Kinda sucks that you only get 1 free sample after spending over $40+ in comparison to in Korea they give you lots and lots of samples. But I will return to this location for sure.
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March 2023 by Sara Hekmat
Nice, cute little shop, good sale items, and the shop assistant was very nice and very helpful.
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November 2022 by Carol Keesler
Recently visiting friends from Miami for a Kpop concert I was introduced to this great shop! I’d say it’s #1 in my favorite hydrating products! Turned my friends on to these wonderful brands sold here! Lové, lové, lové this place!
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August 2022 by Shanda G.
Excellent service! Vickie is extremely helpful! She's attentive, personable, and answered all of my questions. The store is clean and products are easy to locate. As for product selection, I'm satisfied and will make additional purchases in the future.
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July 2022 by Shamim Allu
Love their products and service. Nothing is too much.
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April 2021 by Thi Nguyen
Great customer service and great prices!
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September 2020 by Krystal Wilcox
Great selection of products, good prices, and helpful / friendly employees . :)
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March 2020 by Iyef Kay
I would not recommend this place. At all. I came into shop on a Saturday evening at 7:20 pm and the young lady inside stated they were closed. This was strange considering that the open sign was still on and Google lists they close at 8pm. I thought maybe there was mistake online and they actually closed at 7 not 8. I was very wrong because I called the next day to speak to a manager about what happen and I was informed that the store actually closes at 8. The lady on the phone apologized and gave me the number of a manager which I called. I am convinced it was a fake number because the person didn't know what I was talking about and hung up on me. I say all this to say that I am inclined to believe that young lady turned me away simply because I am black as I cannot fathom any other reason why she would do it. And for that reason, I will never shop nor recommend anyone I know shop at a company that is potentially very racist. I am 99.99% certain had I not been black, I wouldn't have been turned away.
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December 2019 by Yizel M
The sweet girl with the short hair is a gem! She is so helpful & sweet. I’ve been using products from here to help with my acne and it always delivers. Must have patience to find the right product but it has worked for me. Prices have gone up.. but I still enjoy shopping here. There’s a rewards program so I usually rack up enough points to use them.
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September 2019 by Mariya Di Mova
I am a regular client - love the products and the service! This time the lovely staff helped me with an order over the phone - they are the best. I got a package with my products and other amazing surprises!
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August 2019 by yadira merlan
Love everything?
