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June 2024 by Almita Rittenhouse
A thousand and a thousand thanks to the head of maintenance, Mr. William Navia, for fixing the Gate, that situation was uncomfortable. Thank you for listening to my request, he is also very kind and polite, I am totally grateful, his work is excellent. 5 stars for it and if it could be given more I would be happy to give it, ? Thank you for making Abbey at Briar Forest a better place every day.?????
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June 2024 by Béatrice Nanfack
I don't understand why people are giving this fabulous place bad reviews, I've lived there for a year in a 2br apt. And unfortunately I had to move out cuz my roommate decided to live with her boyfriend, so I had to downsize my apartment but the prices I was given were a bit higher for a 1 br and I couldn't afford it. Therefore I found another place where I could live with an affordable price; but as far as I know I've never had any issues with the management and as well as the maintenance team and they were always nice and super responsive to all my needs. I even referred a friend to live there and he's loving it, although I did not get a referral bonus for the simple reason that I had already put in my notice to move out so I kinda feel bad and it's not like I had a choice. Overall I give this place a 5 star and if I were to go back I definitely would. Please don't pay attention to the bad reviews cuz residents always seem to have something to say and they never understand or consider what management goes through to make them happy.
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June 2024 by Anthony Pascucci
Been here going in 2 years and since the management change, things has been getting done and maintenance has been getting faster to getting our things done, especially for our AC. Awesome job with Kristen, she’s been helpful and great progress on the property.
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May 2024 by BBK Kaine
Kristun has been great getting me all set for my new home! The amenities here are great, great value!
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May 2024 by Honey Eulyce
Kristun has been amazing! He has been extremely polite and made my move successful.
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May 2024 by Terry Townsend
We lived here for four years, from 2020 to 2024, and we enjoyed it. The apartment was large, our service requests were handled promptly whenever we had them, and we got to know Mellisa in the office, and Jose and some of the maintenance people. Everyone was always helpful and responsive. Maintenance could be a little better in the parking lot and exterior, but we would live here again if we move back to the Energy Corridor.
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May 2024 by DeAndrea Jones
Kristun was wonderful! Stayed after just to wait on me and make sure I got moved in! Amazing person!!
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May 2024 by Riley Dadoll
Kristun has been great getting me all set up and approved for my new place!
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May 2024 by Yariana CR
I don't like giving reviews, especially if they are negative, but I've been doing the same thing for months now. In the application process, by mistake of an agent who told me that I was approved that I could pay the deposit, I made the deposit of $500 plus $210 that I had previously paid for the application and admission fee. And it turns out that it had not yet been approved but the agent told me that I could pay the deposit.I looked for other apartments, thank God, and then I returned several times to the office to claim my deposit; Kris kindly assisted me (in charge of these financial transfers, the point is that I have never received the money, and that was since December 2023 and we are already halfway through May 2024. I send them email and they do not respond anymore. The calls are sent to the automatic system. but I will plan to go sometime free from work every week until they return my money. The financial situation is too difficult to leave their abuse and mistake as if nothing had happened.Thanks God I don’t live there so my review is not about the propriety life, it’s more about the administrative staff and that particular situation that I mention.
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May 2024 by Yuraima Gonzalez
Very grateful to the Maintenance supervisor, Mr. William Navia, for his kind attention. He is always willing to solve situations that arise, thank you for everything.
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May 2024 by latarchia thomas
It’s been years since I visited Abbey At Briar Forest. I finally came back and it changed a lot.While on my journey to finding a new home for my family I ran into Sham York. In less than 5 mins we discuss the details of my family needs. The atmosphere was so blissful it was surprising. Due to Sham's calm and peaceful presence my time here was phenomenal...I'm glad I had the pleasure of meeting her.
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May 2024 by chaniya lee-brown
Went in for a tour today and met with Kristun, he was extremely pleasant and knew his stuff, I will be applying just off of his amazing customer service.
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May 2024 by Jade Jackson
Kristun has been amazing, can’t wait for my move in!
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May 2024 by Larry Wells
Had a couple issues with my apartment but Kristin has been more than helpful with getting me the information that I need!
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May 2024 by Destiny Richardson
stopped by the office today Kristun was very polite and friendly!
