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August 2023 by Lustre P.
DONT WASTE YOUR MONEY OR TIME. YOU'VE BEEN WARNED! These people are simply crooks THEY ARE NOT HONEST OR RELIABLE you can't believe half of these bogus reviews. The customer service is absolutely GARBAGE and if you go to get one thing fixed I GUARANTEE YOU will be back ASAP GETTING SOMETHING ELSE FIXED. It's a setup and I heard many others say the same exact thing. I ignored it thinking it was just them having a bad time. I was wrong. Not to mention they over charge you and talk to you crazy spare yourself and go somewhere more respectful, reputable and professional. This is not it. I'm thankful I found someone closer to me that was able to recognize what they were doing to my car and was able to fix it for way less. Now I'm driving good!
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July 2023 by Yu Xie
DO NOT COME TO THIS PLACE!! The receptionist looks really weird. I went there two weeks ago for regular maintenance like oil change, tire rotation and I told him that I was concerned that it might have some issues with my vehicle, so please have a deeper check. I was told my vehicle was all good. Then just after two weeks, it stuck on the midway of going home so I needed to tow it to this F$&king store. Then you guess what: the receptionist told me they could not fix the problem and told me to bring it to the dealership. Then after that I went to another store, had the issue fixed. It was proved that it’s just a little issue about the air flow. SO PLEASE BE CAREFUL WHEN YOU WANT TO GO TO THE PLACE, better find a better place.
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July 2023 by Victoria Solis
Amazing customer service and quick turnaround! Thank you for all your help and peace of mind you provided to us.
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July 2023 by Rene C. Mendoza
I needed an oil change and they did it quickly. I’ll be back. Thank you Texans Auto Works!
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June 2023 by Sharkicia Brantley
This is the best shop ever, i have been taking my car here since i bought it 3 years ago and their work is amazing , they never have me waiting for too long and they customer service is great, they make sure you understand everything and make sure that they inform you about your car, great prices, great everything!!! I just went to get new break pads and roaders 2 days ago. THEY ALWAYS LEAVE ME HAPPY WITH THEIR SERVICE, they do their best at all times.
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June 2023 by Victor Clark
Fast fair service. AC recharge in and out in less than an hour.
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May 2023 by Diego Rivera
do not bring vehicles here, very slow paced and unprofessional. Took one hour to swap a tire of a 22” rim , to add insult to injury they etched a whole line around my rim where they mount/dismounted.
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May 2023 by Amber Williams
After waiting in line for a while, as Husain went back and forth with two customers in a row in front of me. I was asked to come back another day so that my service would be done in a reasonable amount of time, so I made an appointment. I dropped my car early morning and Hussain called me around 4pm to tell me he needs to break the locks off of all of my tires because there was no tire lock key. After I told him that was not an option he told me he would call back and asked me to pick my car up the next day which I told him that wouldn’t work for me since he previously told me to come back so that my service would be completed in a timely manner. I had to go back to the shop physically, with no call back or call answer, for him to tell me he eventually found the key and it would take another two hours and he choose not to call back because he was embarrassed for not recognizing the key, which to me sounds like an honest mistake but after being so rude to me prior he made the decision to not update me.Services: Tires
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May 2023 by Dyan Harris
#STAYAWAY! I’ve been coming here for 10 years and today is the first day they refused to give me an oil change because they state they have to get ready to close down. They close at 6pm I arrived at 530, this place is known to have quick oil change service and this is the first time their customer service has been awful. Put a disclaimer on your site that the last customer is at a certain time and also put it in writing in your office You all will no longer get my money and I will no longer refer anyone to this place. I encourage everyone to go to Houston Texas auto care down the street on westridge because the previous owner Ahmeed works there and is speedy and knows how to give two way communication and excellent customer service.
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April 2023 by Princess Crump
Ahmeed was the best now that he is not there anymore everything is just down hill answering service is not good always on hold take in to many cars then need to just awfulServices: Electrical
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March 2023 by Yvonne Thomas
Houston Texas Auto is the best shop I have ever been to. I have been coming here over 5years and service has been absolutely amazing. The prices are affordable, they are very time efficient, and when ever they are done with either of my cars, I always leave out with a big smile on my face. Thank You, Rush and staffServices: Air & cabin filter replacement
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January 2023 by DeJo “DT”
Good auto shop to have in your back pocket, for any kind of odds and ends work that need to be done. They don’t usually do major bodywork or paint jobs, however, mainly more mechanical one, but give them a call and they’ll let you know they can do. their mechanics are easy to talk to, reasonable and give you clear information and don’t try to work you over. Been here a couple times and I’ve brought my own parts for them to replace which I appreciate and they don’t charge any additional fees for that which I can’t see the same for other major changes or shops. can get busy during mid-day to the evening.
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January 2023 by De J.
Good auto shop to have in your back pocket, for any kind of odds and ends work that need to be done. They don't usually do major bodywork or paint jobs, however, mainly more mechanical one, but give them a call and they'll let you know they can do. their mechanics are easy to talk to, reasonable and give you clear information and don't try to work you over. Been here a couple times and I've brought my own parts for them to replace which I appreciate and they don't charge any additional fees for that which I can't see the same for other major changes or shops. can get busy during mid-day to the evening.
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November 2022 by Karen “The Little Drummer Girl” Hartley
i usually go here for my inspections every year, but today my battery passed on so I went to Texans Auto Works. They are SOOOO helpful and I was in and out in very little time. Thanks so much, I'll see you guys next month for my inspection.Great business that serves their customers well.I like the new remodel, too.
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November 2022 by Stephanie Lozano
A+ customer service from both Jay and Ameed! Highly recommend them! I’ve been multiple times and have always had such a great experience.
