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January 2022 by Jessica Z.
Went in to try to purchase some household items while waiting for dim sum. The two staff ladies told us to walk out as soon as we started looking around. There was no one in the store and they were just talking the whole time.
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January 2022 by Elton Y.
If you are waiting for dim sum and are wanting to shop around, they don't want you here. They literally tell you to walk out of the store if you are waiting.
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June 2021 by Tai Law
Do not believe salesperson on any lifetime warranty. Read the document yourself.
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March 2021 by Francy A.
Me and my husband came in to check out the place and a lady in the front didn't even say hello and followed me and my husband around the store as if we were going to steal !! This was the worse place ever besides the fact the fact that it was quiet empty and over priced I provided a picture of the harasser
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March 2021 by Quinn H.
DO NOT DO BUSINESS WITH THIS COMPANY!!! Shady, unethical, rude. They will send you a defective product and make no effort to fix the issue. Our salesman was Vinh Tran, we'll never be doing business with him again. Please be Aware before you make your Purchase: Return Policy is only for 14days if product is defective. My parents purchased a high end osaki dream wave chair, which arrived a month later broken. Mind you this purchase is over $6k, not a small sum of money. The delivery was schedule for 12/15, it didnt arrive till 01/16. My mother wanted the beige color but a black chair arrived instead. We called the sales man who would then throw off his responsibility telling us to call the customer service line. After dealing with an unresponsive customer service, they finally send out a repair man a month later. Our repair man tells us the chair is unfixable, so we have to contact our sales man again to get this resolved. After calling him over the weekend, he tells us he will look into it. 3 days later we call the office after hearing nothing back, we're told he's off today and the manager is out. The sales guy on the phone today, then proceeds to give us the same generic response to get us off the phone. I tell him he needs to give us a callback today after he emails and calls HQ like he says he will, then he proceeds to yell at me for telling him what to do. I sense this is because of his misogyny since I am a younger female. This made my blood boil, how is this an acceptable way to speak to a paying customer? I ask him what his name is and he refuses to tell me. I have never heard of this before. If you work in sales or customer service, if you have nothing to hide there should be no issue in giving your name. This business is unethical and the sales people will take your money and send you garbage and disrespect. Now we are going thru a dispute with our bank and extending this already excruciating headache of a refund process. I would give this business negative stars if able, I wish I had seen the other reviews before my parents made this purchase.
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June 2020 by Thinh Tran
I not recommend these , I never come back , never buy something , furniture made in Italy but not true , few month it broke
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April 2020 by Thomas Nguyen
I got a bad experience at Houston store in Texas . The sale person named Phuong was so rude and not know anything about the product and not help me what I need help . Worst place to shop ever !!!!
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January 2020 by Tu Pham
Steer clear of this awful place!! Worst costumer experience ever! It does not get any worst than this period. Keep handing off from one person to another. Ask and they say they don't know anything about it. Say they will call back, but never will. Beware!
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January 2020 by Jessica Taake
Bait & switch. Don’t waste your time.
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January 2020 by James Tran
Shady business practices. Rude and combative customer service.
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December 2019 by Andy N.
Services not good telephone service not good too I think best news employee chance all's Tôi không mun nói làm tn thng đn vic mua bán ca teletron houston nhng nhng ngi làm vic đó rt là t t nht trong tt c các Shop M và cng đng vit M
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November 2019 by Dat Doan
Electronics,household furnitures,massage chairs,kitchen items and much more.Good location on southwest area.
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November 2019 by Nancy N.
My mom bought a massage chair for 10k and paid extra for warranty. When she received the chair it was not the same chair that was in the display room. The head cushion was harder and the words "elite" was missing from the back of the chair. The chair also made an odd clicking noise when in use. When we called the store they told us the model my mom sat in at their store was an older model. They tried to help my mom with the settings on the chair but told us to call the manufacturer if we experienced any issues with the chair. We contacted the manufacturer and told them our concerns and they sent a technician to come fix the chair. Teletron is the only authorized dealer in Houston for this specific message chair and it seems legit.
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October 2019 by Hung Trieu
Don’t waste your time and your money buying trashy products here.I bought Dream Wave massage chair brand new cost $8000-$9000 , after out of warranty 5 years ,the mechanical board problem need to replace new , cost $900-$1000 for part plus labor $190-$200 also the fabric on the pillow, back seat and seat damages need to replace new , cost $1500-$2500 and labor, they selling luxury products from Italy, I don’t think so that is Trashy Products , you have been Warned ...
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January 2019 by Andy Pham
Customer service wasn't very nice. I asked their staffs to check for me some of the merchandise and they ignored my request. They seem like to help you if you are interested in expensive items.
