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February 2024 by Jayyden Batiste
New guy doesn't speak nor understand English so he refuses service
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August 2023 by Kamari Williams
I stopped by to grab some fountain drinks with my boyfriend and was racially profiled by jose the night attendant. He was giving us dirty looks and could barely look at the person in front of him to ring him up because he was staring at us watching our every move . I went to the counter and asked to get rang up and was met with attitude and so I returned it . He left me to finish my own transaction and bag my own things .Since he ignored me I asked him in spanish . He then seemed more responsive. He needs customer service training and to NOT racial profile customers who are african american, or who he thinks is african american. The people who shop here keep jose and the other workers of this gas station in business . Do better!!
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August 2023 by Soulard Frédéric
The boy who received me knew that there was no diesel. He still took the 40 USD from me.To tell me 1 minute after cashing that there was none.Sorry, but switch people, Houston, there's a problem!
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July 2023 by Jimmy Vien
This is one of the worst gas stations that you can even stop at. At least half of the pumps don’t even work with your credit card and force you to go inside to see the cashier to pay up front. For a relatively new gas station, this is disappointing. Save yourself time and frustration by going to the shell across the street. At least all of the pumps work. This is not a “star” stop by any means
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June 2023 by Kevin Hernandez
Good customer service, I recommend it
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February 2023 by houston bullgator
NO DISCOUNT FOR ANYTHING OTHER THAN 10 cents/gl for car wash. I'm never coming back to any Star Stop convenience store. SHYSTERS!
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July 2022 by Eddie Youngs
Horrible customer service as Star Stop store #1 Exxon. Clerk Mickie. Worst service ever
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March 2022 by Bri Fletcher
Always say they are closed late night when they are allegedly 24 hours
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March 2021 by Carmen “BlakWidow” G
It’s scary to go at night walking zombies outside and gas prices so high
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March 2021 by Desman Govan
car wash took my $10
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March 2021 by Amaan Panjwani
Cheaper and clean inside.
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February 2021 by Sarah Rivette
This is the most terrible employee I have EVER encountered! I wasn't paying attention last night and got low on gas. I mean, LOW. So I pull I to this gas station and went to the window and nobody was there. I looked around and nobody was in the store so I knocked on the window. After knocking for about 1-2 minutes, I went to Google and looked the gas station up and it said Open 24 hours so I walked back up and see an employee. He looked at me and walked to the back. I was actually in awe but I knocked on the window again for about 2 minutes. After 2-3 minutes, 2 very shady characters both walked up and proceeded to ask me if I wanted to buy Meth or Heroin. I politely said I couldn't afford it. I then started knocking again and he the employee walked out again, went to another part of the store and then went to the back again. I then knocked harder and yelled that I was completely out of gas and desperately needed gas and to PLEASE come to the window. I knocked for another 3-4 minutes and the employee finally came to the window and I told him I needed $15 gas and cigarettes. I only had a $100 bill and gave it to him. He then came back and proceeded to go to the side and count my.chsnge back to me on the highest part of the counter and to the side where both these guys could see. He could have gotten me robbed, shot or even killed!! He is a terrible human being. Cares nothing for human life, no empathy and cares nothing for his employer or the store. I was absolutely DISGUSTED with his behavior. I still can't believe it. This happened on 12/26/2020 at around 1am. I hope the owners read this!!!!! He does NOT need to be working there!!
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September 2018 by Steve Ashley
Clean store prices are high most of the employees are freindly...
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September 2018 by Josh HOUSE
Overall bad
