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“Lolita was amazing at helping me and making sure that I received the storage i needed and answered all question!! Excellent knowledge, and very polite customer service A+++++”
“I began storing here when is was uncle bobs and had a decent rate, it was convenient to my office. After it was purchased by Life Storage the frequent rate increases caused me to cancel the facility. It was clean, well managed and the personnel were always courteous and helpful if needed, but the current rates are not reasonable.”
“I came in today to rent a storage unit and Mary was very helpful and kind. She was very thorough and made sure I knew exactly what I was getting. It’s nice to have a real person who cares actually cares. Thank you!”
“Charlene was so great at helping me and my grandmother pick out a unit and making us feel welcome. Great price for the amount of space and time we’ll be leasing”
“Great experience signing up for a storage unit at the facility. The facility manager is the one who helped me and she was super sweet and courteous. She has been super welcoming over the past couple weeks since I signed up. She always has a smile and waves to say hi. The security setup is great as well. I appreciate all the different steps they take to make me feel safe entering the facility.”
“Chelsea was friendly, efficient and super helpful. After 13 hours of moving coming to public storage to a clean friendly and easy check in was the best way to end our busy day. Chelsea is an employee every employer should have. Thanks so much!”
9:30AM - 6PM
11500 Farm to Market 1960 Rd W, Houston
Self Storage
“My experience wasn’t the best but most of my issues were with corporate and how they responded to my situation and it was lack of concern and support. Ms. Terri was the best she helped in way she could.”
9:30AM - 6PM
7770 Hwy 6, Houston
Self Storage
“VIONDA is the besssssstt. She really around here getting stuff done. Before her I thought I was about to have to sue somebody because it was beyond unprofessional. She really came here and brought order I’m so blessed to have her. GOD BLESS YOU VIONDA ?”
“Great safe location, very clean and sanitized. Great staff! Would definetly recommend if you need a safe and convent storage gate access was also a plus! Thanks extra space storage!”
“Great customer services and the lady made me feel like everything.. It’s already stressful to prepare to move and I feel like the weight was lifted after talking and she even asked me what all that I have to move… then showed me a unit. She put the nail in the coffin! Perfect!”
“Macy was very sweet and nice! I wasn't sure what type of unit I needed and both Macy and Jennifer helped me!! Macy Showed me the 5x10! It was a perfect choice! First time storage renters!!”
“I’ve been to several Extra Space Storage locations, and I have to say, the one on Jones Road is by far the best! The facility is always clean, everything works perfectly, and the app is super convenient. The customer service here is always great. I had the pleasure of speaking with Mr. Adante, who was incredibly professional and patient. He made sure I had everything I needed for a smooth transition into my unit over the phone, which is rare—most places make it a hassle, but he got me set up quickly and efficiently. The entire staff (shoutout to jas) has been amazing, and I feel secure and safe storing my belongings here. I’ll definitely continue doing business at this location. Thank you, Extra Space Storage on Jones Road!”
“Jimmy was very helpful during my move from North Texas. The location is great, the facility is well-kept, and Jimmy answered all my questions. The entire transaction was smooth from start to finish, thanks Jimmy!”
“Excellent management team. Bradyn was super helpful and gave us a lot of his time. He went far and above for me. Even offered me to show me a unit in the middle of a hurricane. They should promote him soon. Andrea is super responsive, helpful, and nice as well. I never leave reviews but for this place I did.”
“Sheila was a great help for us in our time of need.
We recently lost everything in a house except a few items she helped us in every way possible. Thanks public storage!!!!”
“this is an update we are 9/13/2024 I feel like this storage unit keeps getting better and better thank you too kamira for the excellent service and helping me and what I needed and now we've been at the storage for over 4 years I believe it's amazing y'all they work with you they're awesome and their customer service is great it's wonderful no attitudes nothing just a smile and a friendly face or voice if you calling on the phone thank you
we've been at this storage for a little over 2 years and Jessica has been a total help just a blessing and we thank her for everything she done help us with she is very sweet n kind and we enjoy storing our stuff at this location thank you Jessica for being an awesome person”
9:30AM - 6PM
8600 Main St, Houston
Self Storage
“DJ was knowledgeable, friendly and efficient. He explained everything in detail and I was in and out in less than an hour. I wanted this facility because I feel it is more secure that my previous one. I also love that I don't have to get out of the car to punch in the gate code... Very convenient!”
10AM - 6PM
224 W Gray St, Houston
Self Storage
“Nikki went above and beyond in providing exceptional service during our visit to this storage facility. She took the time to thoroughly explain all our storage options, showed us the different unit sizes, and offered valuable moving tips. Nikki was incredibly knowledgeable about the property, answering every question we had with patience and clarity. Her kindness, professionalism, and efficiency truly stood out. I highly recommend this storage unit and especially Nikki – she made the entire process smooth and stress-free!”
“I needed a storage and they were so helpful and the young lady that was there at extra space was so helpful and she was very nice this was 06/28/2024. She made me smile cuz I was going through something that day and she put a smile on my face”
“My stay has been absolutely amazing since day one. I was affected by the hurricane and the staff helped in every way they could. I’m truly grateful for the hours of access to the always available carts to bring and take my things as needed. I would recommend this location any day !! Although I’m moving into my apartment I’m keeping a unit here because I feel comfortable with my extra things in their care !”
“Gladys was sooo amazing she helped us get into our unit and get our lock quick and easy! She was so nice and respectful so glad she is the manager at this location!!!”
9:30AM - 6PM
8902 Jones Rd, Houston
Self Storage
“I would highly recommend this place. Very professional and the attitude to help the customer is amazing.
Thank you to Felicia for helping me and answering all of my questions.”
“Brian Holiday was the greatest. He helped me find just the right size unit I needed. He was fabulous with everything i needed in such a short amount of time. He’s the best. Thank you so much Brian.”
“Could not recommend this place enough!! Tangelia was most helpful, kind, and honest throughout this entire process. She made sure that I felt secure and was happy with which unit I was getting and made all of the paperwork super easy. Definitely use advantage storage!!”
9:30AM - 6PM
10830 West Rd, Houston
Self Storage
“I needed a unit to move into and rented this one online. Very fast and very easy. I hadn't moved anything in after 30 days and they contacted me to make sure everything was okay. I told them I didn't need it anymore and was hoping to cancel. No issues! It was that easy. If I do need storage needs in the future, I'm going back to them.”
“Had a welcoming experience when I walked in with the people who run this unit and they turned my bad day into a good one with how friendly they were and even getting me hooked up with a promo to save some money. Phil and Kim took care of me and I would recommend anyone to come get their next unit with them!”
“I would like to give a huge Thank you !!! To Maxine for the wonderful customer service, she really went out and beyond to take care of us even with it being last minute...”
9:30AM - 6PM
8350 S Sam Houston Pkwy E, Houston
Self Storage
“Wow Great Service from Ranel!! Highly recommended he is very thorough and very Friendly . The property is clean and the climate control units are very large. They also provide monthly exterminations to protect your items !! Pick this location and you’ll be very pleased . Thanks LifeStorage and Ranel”
“Kelly provided exceptional service by assisting me in locating my storage unit. She was incredibly helpful and went above and beyond to ensure a smooth experience.”
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“Patricia is very attentive to all your storage needs! Any questions or concerns you have she’ll make sure everything is acquainted to in a timely manner. Thanks for your service for the past couple of years!”