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July 2024 by Brooke Caravela
They’ve always been so friendly and super cooperative! A great group!
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July 2024 by Yolanda Alleman
Leslie did a great job helping me update my Homeowners Policy info. Her friendly attitude made what often times is stressful a lot easier for me; and by providing me with several options we were able to accomplish the task at hand with ease.
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July 2024 by Beth B
Excellent customer service… every time!
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June 2024 by Will Wollin
Calm cool and collected
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June 2024 by ELSA cuevas
Leslie was very helpful! So appreciative of all the help she was able to provide. Leslie was very easy to talk to and she actually returned my call !!!!
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May 2024 by Muffy King
We have had policies with State Farm for 25 years, those policies have been with Scott McNab's practice for the past 7 years.
Each time we try to file a claim (three in total) with his office we are passed off to general 800 numbers and State Farm websites to submit claims. Office staff says they are not able to help because of policy and procedures and these claims are not within their jurisdiction of responsibilities.
Most recently we have water damage that has occurred to our home leaving a large hole in our ceiling with water still dripping onto our wood floors. 12 hours later we are told they can't do anything, the person assigned to our claim in Virginia needs to reach out to us to get the proper assistance to come and assess the damage and look at repairs. So we are left with paying to find a contractor ourselves to mitigate further damage.
Highly do not recommend this office or State Farm Services.
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May 2024 by Heather Samford
State Farm is saving me money on my insurance. Tiffany Adams has been a pleasure to work with, she is super responsive and helpful!
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February 2024 by Veronica Solano
Ashley was such a help. When I called to ask about my billing, she went above & beyond to get it resolved & in such a timely manner. She kept me updated throughout the process & made me feel at ease & that me being a client was important. Thank you Ashley again!
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February 2024 by Adishwar Rao
Super nice and super helpful! Had an amazing experience.
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February 2024 by David Hickman
I have been with State Farm over 20 years and like having a local agent/office that can and will always answer any of my questions. I am a name they know, not just a policy number. Tiffany is always polite and friendly, not just answering the questions I ask, but even giving me information on those items I don't think to ask. They are well-informed and put the clients first and have NEVER talked down to me when I ask them to explain things I don't understand! Best customer service I have dealt with!!
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February 2024 by Payton Phelps
I have been a client of Scott McNab’s for almost 10 years. All of my interactions have been with Tiffany. She has been a huge help with all of my insurance policies throughout the years and is always a pleasure to work with. Thanks Tiffany!
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February 2024 by Anet Dezfuli
Ms Leslie is a great representative for Statefarm. She is always very active with her response times and explaining clearly any changes or questions I have regarding our policies. I am always appreciative to have her assistance.
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February 2024 by Alexis Lange
Tiffany is so amazing at what she does, there is no else like her! I always recommend her to friends of mine whenever they need help with any type of insurance! She’s always determined to make sure she meets every need of her customers! 100/10!
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February 2024 by Vincent Trahan
I called about our auto insurance renewal and Leslie was very helpful. She was patient and answered all of our concerns. A+! Thanks, Vince Trahan
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November 2023 by Carly Filbin
Love working with this team! Tiffany always makes insurance easy and understandable! My questions are always promptly answered in language I can understand. I would recommend her and this agency for all your Insurance needs!
