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March 2024 by H Town Texas
This was my 3rd time here because I started off going to the one on Mason Road I had never been to scooters up until about 3 1/2 months ago and I absolutely love scooters. I do not go to Starbucks anymore. The service on Mason Road is exceptional. food is always fresh so I have been telling one of my best friends to stop going to Starbucks, and I wanted to treat her to scooters today so we went to the one that was closest to my house on Barker Cypress and I was truly disappointed because the young lady prepared my egg bites that I had been ranting and raving about to my friend who couldn’t wait to try them and she didn’t have the friendliest Customer Service face or tone, she didn’t appear to be happy to be working or providing any customer service for that matter. I paid her and she handed my eggs with a package of sauce ON TOP OF THE EGGS!!! you do not place anything on top of someone’s food that they are going to eat that is common sense you don’t even need training for that and I returned them. I will from now on just drive a few extra minutes to go to the Mason Road location I don’t care that it’s out of my way what I care about is quality service, friendly attitudes, and friendly faces and most of all sanitation and cleanliness. HOW GROSS ? just remember people no one wants to eat off of your hands. I don’t even eat from my own hands before I wash them, and these hands are with me every day I was born with them. I don’t know what you do with your hands I might as well lick your fingers. ?
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March 2024 by Victor
My go to spot for coffee. Discovered them while in northern Iowa and surprised when I found them in Houston. This location is just outside my subdivision.My favorites include the pistachio almond blender, white mocho blender, their warm cookies and cake pops. Always get service with a smile.
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March 2024 by steve ledford
horribly place to work they have real high turnover due to bad treatment from
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February 2024 by Stephen Carson
The customer service is phenomenal!! As for the coffee it’s good but very very sweet.
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February 2024 by Bhagwat Dhingra
First time ever, I was refused an extra cup for $7 coffee! WORST SERVICE EVER!
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February 2024 by L Zaman
If I could leave zero stars I would have. I had the worst experience going to this coffee shop. My entire order was wrong. They charged me for an ENTIRE extra drink. My cold brew was literally the color of snow because I asked for a splash of heavy cream they literally dumped a whole bucket in there.I asked her if she could fix that, she had an attitude, then found that my sandwich (I had asked for NO bacon because I have an allergy) had bacon in it. She was just going to take it off then hand it back to me. When I asked her what I was charged for she then told me about the extra frappe... after already charging me. Finally refunded me then driving off I hear her complaining about me as if I was the one who messed up the order??? and my cold brew still tasted like chlorine. Never going back.
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February 2024 by Randy Irexican
Always good service, great coffee, fast, clean, efficient, and friendly.
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January 2024 by Sarai Rangel
Watered down and
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January 2024 by Aaron D'Souza
They advertise these limited time only muffins. I went yesterday and they were sold out by 11. They told me to come back today. So I showed up today before 7 and they said they didn't have any yet. So where is the window to get a muffin? Do you have to show up at exactly a certain time? Do they just offer these muffins as a way to get people to show up even though they have no intentions of serving them?
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January 2024 by Haley Chom
I gave this a 4 star mainly on staffing. I stopped here to try it because it’s down the street and I have never been. I got the turtle latte iced (recommended by a team member). It was good! However when I paid, I paid with cash and obviously was going to have change. Instead of given me my exact change, the person at register asked if i was the random coin change outside of dollar bills. Now this is minimal however, this is something that employees should not ask. I had already put a tip in tip jar. I had them had this to tip jar, but in general you should just give change. I will try again but if this is a norm here I definitely wont be back.
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January 2024 by Monita Armstrong
Fantastic ? all around.
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December 2023 by Ferrin Bundy
Delicious drinks and breakfast with great employees!Skip Starbucks and try Scooter's! The drinks are well made and full of flavor!Highly recommend!
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December 2023 by Bautista Hatch
Delicious flavor, aroma, very good quality of coffee,,,
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November 2023 by Evelyn L.
Forget Starbucks and run to your nearest Scooters! Go get yourself a peppermint mocha latte. It's amazing! I love it and my dog also loves the pup cups.
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November 2023 by Ashley Wall
I really love this place. The menu has many options of drinks and new ones I try are always so good. And I’m obsess with the waffle breakfast sandwich. This location is always quick and
